Close Alert Banner
Close Old Browser Notification
Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.
Skip to Content
Region of Durham Logo
Contact Us
Engage
  • Living Here
    • 211 – Connect with local community services
    • 311 – Connecting you to our services
    • A to Z Services
    • Accessibility
    • Age-Friendly Durham
    • Animal Services and Control
    • Child Care and Early Years
    • Climate, Energy and Resilience
    • Conservation Authorities
    • Counselling
    • Crime Prevention and Public Safety
    • Durham Employment Services
    • Education and Schools
    • Emergency Preparedness
    • Emergency Services
    • Emergency Social Services
    • Garbage and Recycling
    • Housing and Homelessness
    • Libraries
    • View More...
    View our Garbage and Recycling page

    Garbage and Recycling

    View our My Property page

    My Property

    View our Roads and Traffic page

    Roads and Traffic

  • Discovering Durham
    • About Durham Region
    • Arts and Culture
    • Bike Month
    • Cycling and Walking
    • E-mobility
    • Local Food and Farmers' Markets
    • Maps
    • New to Durham Region
    • Parks, Trails and Conservation Areas
    • Spectator Sports
    • Sport Tourism
    • Sports and Recreation
    • Tourism
    • Tourism Festival and Events Calendar
    • Transportation and Transit
    View our Tourism page

    Tourism

    View our Tourism Festival and Events calendar

    Tourism Festival and Events Calendar

    View our Transportation and Transit page

    Transportation and Transit

  • Doing Business
    • Applications, Licences and Permits
    • As-Built Drawing Request
    • Bid Opportunities
    • Business Directory
    • Business Count
    • Community Social Investment Program
    • Construction and Your Business
    • Construction Liens
    • Design and Construction Specifications
    • Economic Development
    • Events
    • Funding Resources
    • Garbage and Recycling Collection on Private Property
    • Housing
    • Municipal Consent
    • Operating a Child Care Centre
    • Planning and Development
    • Public Health and Your Business
    • Purchasing
    • View More...
    View our Agriculture page

    Agriculture

    View our Business Directory page

    Business Directory

    View our Purchasing page

    Purchasing

  • Health and Wellness
    • Alcohol, Cannabis, Drugs and Smoking
    • Babies and Toddlers
    • Child Health and School-Age Children
    • Clinics and Classes Calendar
    • COVID-19
    • Domestic Violence
    • Dental and Oral Health
    • Environment and Your Health
    • Food and Eating
    • Health Care Professionals
    • Health Check-Up! Reports and Health Plans
    • Health Information Services
    • Healthy Living
    • Illness, Infection and Disease
    • Immunizations and Vaccines
    • Injury Prevention and Safety
    • Mental Health
    • Pregnancy
    • Public Health Inspections and Investigations
    • View More...
    View our Health Care Professionals page

    Health Care Professionals

    Launch the Durham Region Respiratory Virus Data Tracker

    Respiratory Virus Data Tracker

    Report Immunizations Online

    Report Immunizations Online

  • Regional Government
    • A to Z Services
    • Access to Information
    • Accountability and Transparency
    • Advocacy Priorities
    • Awards
    • Budget and Financial
    • By-Laws
    • Careers and Volunteering
    • CityStudio Durham
    • Community Engagement
    • Community Safety and Well-Being Plan
    • Contact Us
    • Court and Traffic Tickets (Provincial Offences)
    • Departments
    • Diversity, Equity and Inclusion
    • Durham Region 101
    • Durham Region Strategic Plan
    • Durham Works
    • Innovation
    • View More...
    View our Council page

    Council

    View our Open Data page

    Open Data

    View our Regional Services map

    Regional Services

I'd Like To...

Apply or Register For

  • Applications, Licences and Permits
  • Bidding Opportunities
  • Careers and Volunteering
  • Freedom of Information Request
  • Housing

Learn About

  • A to Z Services
  • Being New to Durham Region
  • Budget
  • By-Laws
  • Council
  • Durham Region Transit
  • Public Health Inspections

Report an Issue

  • By-Law Infraction
  • Downed Sign
  • Health Protection Complaint
  • Illegal Dumping
  • Missed Garbage or Recycling Pickup
View our X Page View our Facebook Page View our YouTube Page view our LinkedIn page

A team meeting with three diverse members

Accessibility

Decrease text size Default text size Increase text size
Print this page
Share this page
  • Facebook
  • LinkedIn
  • Twitter
  • Email

The Regional Municipality of Durham has won the Accessible Employer of the Year Award, presented by Abilities Centre, for the implementation of Project SEARCH and for their advances and ongoing efforts in providing accessible and inclusive workspaces. This award recognizes a business or individual who makes significant contributions to create an accessible workplace for everyone in the region. This recognition signifies the Region’s commitment to building space for people of all ages and abilities to thrive in the Region. Learn more about Project SEARCH.

 

The Regional Municipality of Durham is committed to ensuring that people of all ages and abilities enjoy the same opportunities as they live, work, play, visit and invest in our region. The Region is committed to meeting the requirements outlined in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) to support the vision of a fully accessible Ontario by 2025. By implementing AODA requirements, the Region aims to build a healthy, inclusive, age-friendly community where everyone feels a sense of belonging. We welcome your feedback on identifying barriers, improving programs and providing more accessible services.

The Durham Region Accessibility Advisory Committee (AAC) is a committee of Council which provides recommendations to make Regional programs and services more accessible for people with disabilities. The AAC also advises on accessibility issues related to building structures, and provides advice and feedback on both the Multi-Year Accessibility Plan and the annual Accessibility Reports. 

Each year, the AAC nominates individuals, businesses, or organizations based on their efforts in identifying, removing, and preventing barriers for individuals living with a disability. Accessibility champions are honoured with the Accessibility Award to recognize their dedication to making the Region more accessible for people of all abilities. 

On September 19, 2024 we recognized dedicated individuals and organizations and their commitment to strengthening accessibility and inclusion in our communities. Take a look at the highlights of the celebration and learn more about our winners below:

Twentieth Annual Accessibility Advisory Committee Award winners

 

Graphic for the 2024 Advisory Committee Awards with slogan ‘Accessibility, the Heart of Inclusion’ inside a circular design, with a blue background.

 

 

Megan Thorpe Ross - nominated by the City of Pickering Accessibility Advisory Committee
 Megan Thorpe Ross has been a respected member of Pickering’s Accessibility Advisory Committee (PAAC) since 2018. She encouraged Council to implement barrier-free regulations, policies, and procedures in Pickering, to advance a culture of accessibility.
James Titmarsh - nominated by the Town of Ajax Accessibility Advisory Committee
James has contributed to his community with his dedication to parasports and advocacy for accessible sports. Through his work, he has been an advocate for inclusivity and accessibility in sports, helping to raise awareness and support for parasport athletes. Also, his involvement in Parasport games as a technical chair played a crucial role in ensuring a barrier free operation of the games. 
Canadian Tire Bowmanville (owner: David Urso- accepting on his behalf is Patty Hampson)- nominated by Municipality of Clarington Accessibility Advisory Committee
The Bowmanville Canadian Tire location is known for its exceptional customer service for people with disabilities. The staff act proactively to assist people to access items within the store, an item or load their vehicle and it is always done with dignity and respect.
Maggie McCreath - nominated by the Township of Uxbridge Accessibility Advisory Committee
Maggie McCreath is a lifetime volunteer serving the Township of Uxbridge in many capacities for decades. Maggie has been a passionate member of the Accessibility Advisory Committee for more than 15 years, amplifying the voices of residents with disabilities. During these years she ensured barriers to an accessible and inclusive community are identified and addressed. 
Kathryn Bremner - nominated by the City of Oshawa Accessibility Advisory Committee
Kathryn Bremner is being recognized for being instrumental in the development of programs that increase access to recreational programming e.g. sledge hockey and VOLT hockey in Oshawa and Durham Region among other achievements.
The Thrift Hub - nominated by the Township of Brock Accessibility Advisory Committee
The Thrift Hub is a welcoming business that goes out of its way to accommodate its customers. The Thrift Hub has removed all the steps and stairs in the building and replaced them with ramps, making it fully wheelchair accessible. Their aisles are wide, making shopping independently in a wheelchair possible. 
Bonnie Blackstock - nominated by the Township of Scugog Accessibility Advisory Committee
Bonnie, Manager of Community Support Services at Community Living Durham North, has 20 plus years of experience supporting individuals with developmental disabilities. Since 2019, she has served on the Township of Scugog Accessibility Committee, advocating for barrier identification.
Abilities Centre Lead Program - nominated by the Town of Whitby Accessibility Advisory Committee
Abilities Centre’s LEAD program drives systemic change for the full participation of people with disabilities, supporting key organizations like municipalities and school boards as they assess and reimagine their policies, workplaces and cultures. It assists organizations to enhance accessibility, develop diverse employment strategies, and design inclusive programs, earning praise for fostering accessible workplaces and communities.
Taryn Eickmeier - nominated by the Region Durham Accessibility Advisory Committee
Dr. Taryn Eickmeier is Executive Lead, Research, Innovation and Knowledge Mobilization at Grandview Kids. Dr. Eickmeier and the Grandview team champion a connected system, partnering with school boards, communities and community agencies to co-design and co-deliver services and programs to support the diverse needs of clients and their families living with disabilities in Durham Region. 
Hands holding smartphones providing feedback. Link opens online complaints form
Provide Feedback

We want to hear from you! Complete the online form and provide feedback.

Additional ways to share feedback can be completed upon request. They include by mail or in person (address at the bottom of the page); by phone at 905-668-4113 extension 2009 or by  emailing the Accessibility Coordinator.

 

A visually impaired man uses a scanning and reading machine. Link opens a form to request accessible format or communication
Request an Alternative Format

If you are unable to access information on the Region’s website, you can request an alternative format. Examples of alternative formats and communication supports include electronic formats such as HTML, MS Word and Adobe PDF files; large print; and reading the written information aloud to the person directly.

Request an alternative format

Collage including accessible parking spaces, a person reading braille, a crosswalk and DRT passenger with staff; link opens Accessibility Across the Region page
Accessibility Across the Region
Cover page of the 2022 to 2025 Multi-Year Accessibility Plan, link opens Accessibility Reports and Legislation page
Accessibility Reports and Legislation

Universal access symbols

Universal access symbols are used to identify and communicate accessibility features. These icons can be used to advertise the accessibility of places, rooms, programs and specific activities and events. They can be included on paper, facility signage or digital communications, such as brochures, newsletters, invitations, forms and on buildings. Learn more about universal access symbols.

       A collage including 4 universal access symbols (including closed captioning, wheel chair accessible, American sign language and large print)

Under the AODA, information posted to public-facing websites must be in an accessible format. The Region of Durham is working toward meeting the Web Content Guidelines (WCAG) 2.0 Level AA. 

 

Return to the Diversity, Equity and Inclusion main page.

Receive email updates

Contact Us

Region of Durham logo

Living HereDiscovering DurhamDoing BusinessHealth and WellnessRegional Government

© 2025 Durham Region, 605 Rossland Road East, Whitby, Ontario L1N 6A3, Canada, Telephone (within regional limits): 311, Telephone: 905-668-7711, Toll-Free: 1-800-372-1102

Terms of UsePrivacyCareersA to Z ServicesContact UsSitemap
By GHD Digital