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Services Available at the New Regional Municipality of Durham Headquarters

The Regional Services listed below are now available at the new Regional Municipality of Durham Headquarters, 605 Rossland Road East, Whitby. For further information, please call 905-668-7711 or toll-free at 1-800-372-1102.


  • Administration of Regional Council Meetings
  • Administration of Regional Committee Meetings
  • Receipt of Tenders
  • Co-ordination of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA)
  • Co-ordination of the Personal Health Information Protection Act (PHIPA)
  • Records and Information Management Program
  • Co-ordination of Regional Events

Economic Development & Tourism

  • Durham Tourism Publications
  • Conference Planning Inquiries
  • Tourism and Business Media Inquiries
  • Film Production Requests/Inquiries/Permits
  • Business Development Information


  • Water Billing Payments and Inquiries
  • Water Meter Card and Payment Drop-off
  • POA Default Fine Collections Payments and Inquiries
  • Tender Submissions and Tender Openings
  • Distribution of Bid Documents (Tenders, RFPS, etc.)
  • Payments for General Receivables (Child Care, Tenant Rent Payments, etc.)


Human Resources

  • Job Applications

Legal (Provincial Offences Act)

  • Fine Payments
  • Trial Requests
  • Justice of the Peace Services
  • Walk-in Guilty Plea Services
  • Extend Time to Pay Fines Applications
  • Appeals Services
  • Courtroom Services
  • Resolution Appointment with a Prosecutor


  • Land Division (consent) Applications
  • Regional Official Plan Amendment Applications
  • Subdivision and Condominium Applications (Brock, Scugog and Uxbridge)
  • Tree Conservation By-Law Exemption Applications
  • Pre-consultation services on planning applications


  • Recruiting Information
  • Police Services Board

Social Services

  • Social Housing Information and Applications
  • Hostel and Homelessness Services Information
  • Local Housing Corp. Property Management and Rent Payments
  • Ontario Works Financial Assistance for this location only
  • Child Care Services Information and Applications
  • Individual, Group, Couple and Family Counselling Services
  • Employee Assistance Programs
  • Family Life Education and Community Consultations
  • Long-Term Care and Services for Seniors Information
  • Wellness Programs
  • Behaviour Management Services for Children and Adolescents


  • Water Quality Testing (Municipal Water Supply System)
  • Entrance Permits / Property Access Applications
  • Road Occupancy Permits
  • Information on:
    • Watermain Construction/Rehabilitation
    • Water Efficiency Program
    • Water Supply Plants (Municipal Customers)
    • Water Supply System Planning & Design
    • Collection of Development Charges & Fees
    • Sanitary Sewer Connections
    • Sanitary Sewer Frontage Charges
    • Water Connections
    • Water Frontage Charges
    • Sewer Construction/Rehabilitation
    • Sewer Inspection Fees
    • Sewer System Planning & Design
    • Sewage Treatment Plants
    • Sewer-Use By-law Enforcement
    • Road Construction Planning & Design
    • Weight Restrictions

The following is a list of services that will continue to be provided to the public from the following locations:

Family Services

  • 339 Westney Rd. S., Ajax
  • 2 Campbell Dr., Suite 301, Uxbridge
  • 234 King St. E., Bowmanville
  • 135 Albert St., Sunderland
  • 505 Wentworth St. W., Oshawa
  • 169 North St., Port Perry
  • 632 Dundas St. W., Whitby

Ontario Works

  • 200 John St. W., Oshawa

Income and Employment Support

  • 505 Wentworth St. W., Oshawa
  • 140 Commercial Ave., Ajax
  • 2 Campbell Dr., Suite 301, Uxbridge