Water & Sanitary Sewer Billing
Important notice: Should a labour disruption occur involving Canada Post, the delivery of water and sanitary sewer bills, TeleRead cards and notices will be delayed until the disruption has ended. Payment dates will be adjusted accordingly.
Please note that residents who have recently received an invoice for a Regional service are still responsible for the timely payment of their bills during a postal disruption. If an individual received an invoice prior to the postal disruption, they are still responsible for the timely payment of the bill, and are advised not to mail in the payment.
Payments can be made in person at 605 Rossland Rd. E., Whitby, online, or in person, through your financial institution, or by cheque at the following drop box locations:
65 Harwood Ave. S.
1 Cameron St. E., Cannington
40 Temperance St., Bowmanville
50 Centre St. S.
One The Esplanade
181 Perry St.,
51 Toronto St. S.
605 Rossland Rd. E.
If a postal disruption occurs, the delivery of your TeleRead card will be delayed. If the "call by" date showing on your TeleRead card has passed, please do not call in your reading. The Region of Durham will estimate your consumption based on your average usage.
Utility Finance is located at 605 Rossland Rd. E, Whitby.