Region of Durham Water and Sanitary Sewer Operation
The responsibilities for the water and sanitary sewer operations for Durham Region are divided between two main departments:
- Meter installation
- Repair and implementation of capital projects for water and sewer activities
- Meter reading
- Billing and collection of water and sewer
Utility Finance is further divided into two sections:
- Billing & Analysis
- Customer Services
Utility Finance Mission Statement
"To provide an efficient and cost-effective meter reading, billing, customer services and accounts receivable operation which is accountable to the public and maintains a financial balance between the recovery of revenues and the costs required to deliver and maintain high quality water and sewer services."
For further information contact:
605 Rossland Rd. E. - P.O. Box 720
Whitby, ON L1N 0B1
Toll Free: 1-800-465-6611
Please include your address and/or your account number for all email inquiries.