The Regional Municipality of Durham


News Release

Never miss another collection day! Durham Region Waste App puts waste management at your fingertips

WHITBY, ON September 03, 2015

Today, The Regional Municipality of Durham, Works Department officially announced the new Durham Region Waste App, a tool to give residents instant, mobile, customized access to information about waste collection.

Waste app on an iPhone

“We use apps for so many daily activities, like banking, checking the weather and reading the news. Now, Durham residents can also easily access customized information about waste collection from their smartphones and tablets,” said Roger Anderson, Regional Chair and Chief Executive Officer. “I encourage all residents to download the Durham Region Waste app, set up a collection alert, and never forget your garbage or recycling day again.”

To download the free app on your smartphone or tablet, search for “Durham Region Waste” in the app store.

Key features of the app include:

“The Durham Region Waste App makes it easy and convenient for residents to manage waste through innovative features, such as collection reminders and the ability to search for any item to learn how to properly dispose of it,” said Cliff Curtis, Commissioner of Works. “This app is another way that The Regional Municipality of Durham is working with residents to improve its diversion rate.”

The app is available to all residents of Durham who receive curbside collection service from the Region, except for residents of the Town of Whitby. Whitby has its own waste management app.

When a resident enters a Whitby address into the Durham Region Waste App, they will be redirected to download the Town of Whitby’s waste app.

All features of the Durham Region Waste App, including the Know Before You Throw search tool, are also available on the Region’s website at www.durham.ca/waste. The website also offers additional collection alert options, including text message, phone call, iCalendar alert or email.

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BACKGROUNDER:

The Regional Municipality of Durham has launched a new app for mobile devices called the “Durham Region Waste App.”

In 2014, there were 195,690 single-family residences in Durham that receive curbside collection service from the Region. According to Statistics Canada 85 per cent of households in Ontario have a mobile phone. Through this innovative technology, the Region is working with residents to further improve its current diversion rate of 55 per cent, with a goal of 70 per cent.

KEY FEATURES:
• A personalized collection day calendar for garbage, green bin, blue bin, yard waste and other special curbside collections (such as batteries and Christmas trees).
• Residents can sign up to receive collection day reminders to pop up on their smartphone or tablet.
• The “Know Before You Throw” tool, which allows users to search specific items to discover how to recycle or dispose of it properly.
• The Durham Region Waste App has a clean, easy-to-use interface.
• Information on how to schedule special waste collection for bulky or porcelain items.
• Contact information for, and directions to, Durham’s Waste Management Facilities.
• A listing of community waste management events (for example: hazardous waste collection events, electronic waste collection events, compost giveaways, Waste Fair, etc.).
• The ability to report collection issues directly through the app (including a photo upload function).

AVAILABILITY:
The app is available to all residents of Durham who receive curbside collection service from the Region, except for residents of the Town of Whitby. Whitby has its own waste management app. When a resident enters a Whitby address into the Durham Region Waste App, they will be redirected to download the Town of Whitby’s waste app.

The Durham Region Waste App does not serve residents in apartments or condos. Most multi-residential waste management is collected within central bins, without a specific collection day for residents—therefore, the calendar feature of the app is not applicable. Residents who live in apartments can still use the “Know Before You Throw” feature of the app from the Region’s website on their mobile device at www.durham.ca/knowbeforeyouthrow.

At this time, the app has only been developed for Apple and Android users. Residents who use Blackberrys or other non-compatible mobile devices can experience all the functionalities of the app online at www.durham.ca/waste. In addition, users can set up collection day reminders via phone call, text message, email or iCalendar alert, from the website.

SIZE:
To download the app, iPhone users require 58.5 MB of free space, and Android users require 11.18 MB of free space. If a resident is concerned about data usage, the Region recommends downloading the app when their smartphone or tablet is connected to WiFi. Ongoing data usage will depend on how frequently the user opens the app.

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For more information, please contact Corporate Communications.