Moving in the Region

Moving

Who Do I Call to Set up my Water and Sewer Billing Account?

If you are moving, you must contact the Customer Services section at 905-666-6211 or 1-800-465-6611 prior to moving. The office is located at 605 Rossland Rd. E., Whitby. Customers are responsible for all water and sanitary sewer charges assessed to their account until the closing date, or, if we are not notified, until the date of notification.

Prior to contacting the Customer Services section, please ensure that you have the following information:

What do I do once I move?

(The meter is located inside the house, so we require someone to be home to gain access to the meter)

What if I am moving into a brand new home?