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Housing and Homelessness

Durham Access to Social Housing (DASH)

The Centralized Waiting List

There are more applicants for rent-geared-to-income (RGI) assistance than there are available units. This means that all applicants for RGI assistance are placed on a centralized waiting list until a suitable unit becomes available.

The application form (PDF) lists the properties that offer RGI assistance. You can choose as many of these locations as you wish. You can also choose the size of unit that you want to live in, as long as it falls within the occupancy standards.

Applicants are generally placed on the centralized waiting list according to the date that they applied for RGI assistance. This means that your name will be placed at the bottom of the waiting list for all the locations that you noted on your application.

Transferring to another social housing provider

Current RGI households that want to transfer to a project operated by a different housing provider are placed on the centralized waiting list according to the date they applied for the transfer. These households should apply through their current housing provider.

Waiting list priorities

Although the majority of applicants are placed on the centralized waiting list chronologically, some applicants can be given priority as follows:

Special Priority applicants

If you are living in an abusive situation, have recently separated from someone who was abusing you, or are being abused by someone who is sponsoring you as an immigrant, you may be given special priority on the centralized waiting list. This means that you could be offered housing sooner than other applicants.

This special priority category is intended to assist applicants to permanently live separately from the person who is abusing them.

If you are applying for special priority status, you will be required to provide supporting documentation from a designated community service worker who has knowledge of the abuse.

To apply for special priority status, you must complete both the RGI application form (PDF) and the Special Priority Application Package (PDF).

Overhoused RGI tenants

RGI households that are living in a larger unit than the occupancy standards allow are called “overhoused”. These households are required to transfer to a smaller unit.

“Overhoused” RGI households may be added to the centralized waiting list to transfer to a smaller unit. These households are placed on the waiting list, according to the date that they originally applied for RGI assistance. They will be offered a unit before all other applicants on the centralized waiting list except special priority applicants.

Market rent tenants in social housing

Some market rent tenants in social housing apply for RGI assistance after they move in. These tenants are normally placed on the centralized waiting list in the same way as other new applicants.

Sometimes social housing tenants can be offered RGI assistance sooner. Contact your housing provider for further details.

Critical Priority applicants

Applicants with extraordinary and unusual costs that are not normally incurred by most households can sometimes be given priority on the centralized waiting list. Contact Durham Access to Social Housing for further details.

Durham Access to Social Housing Office Locations

Durham Region Housing Services

605 Rossland Rd. E.
P.O. Box 623
Whitby, ON  L1N 6A3
Phone: 905-666-6222
Toll Free: 1-800-372-1102

Please note:
For federally funded housing units you must apply directly to the housing provider.