Bookmark this page
Housing and Homelessness

Durham Access to Social Housing (DASH)

Durham Access to Social Housing (DASH) manages the waiting list for rent-geared-to-income (RGI) housing in Durham. RGI units may become available in social housing properties and with some private landlords in the region.

When an RGI unit becomes available, it is posted here. You must be on the waiting list in order to view and express interest in RGI vacancies.

Click here to log in to view and express interest in current RGI vacancies (waiting list applicants only):

Log in to View Vacancies

Click here for information about how to log in to view and express interest in vacancies.

You must be eligible for rent-geared-to-income (RGI) to be placed on the waiting list. Click here to print an application for rent-geared-to-income (RGI).

Apply for RGI

Online System for RGI Vacancies

Vacancies for RGI units are posted online. New units are posted online as they become available and stay posted for one week.

Applicants on the waiting must log in to see vacancies for which they are eligible. They may express interest in any online vacancy and will be offered housing if their name is higher on the waiting list than the other people who expressed interest in the same vacancy.

Click here for more information about how to use the Online System for RGI Vacancies to log in, view and express interest in vacancies.

The waiting list

Most applicants are placed on the waiting list according to the date that they applied, meaning they are higher on the list than people who applied after them. Some applicants have priority on the waiting list even though they may have a later application date. These may be:

Current RGI tenants and co-op members, who are required to transfer or want to transfer to a different unit, may also be placed on the waiting list according to the date that they applied.

New applicants and transfer applicants can both log in to see vacancies and express interest in moving into any of them.

Special Priority applicants

Applicants who are living in an abusive situation, have recently stopped living with someone who was abusing them, or are being abused by someone who is sponsoring them as an immigrant, may be given special priority on the waiting list. This means that they could be offered housing sooner than other applicants.

This special priority category is intended to assist applicants to permanently live apart from the person who is abusing them.

To apply for special priority status, you must complete both the RGI application form (PDF) and the Special Priority Application Package (PDF). You must provide verification of the abuse from someone working with you in their professional capacity, as well as proof that you are living with or used to live with the person who is abusing you.

Critical Priority applicants

Applicants with extraordinary and unusual costs that are not normally incurred by most households can sometimes be given priority on the centralized waiting list.

Contact Durham Access to Social Housing for further details.

Overhoused RGI tenants

RGI households that are living in a larger unit than the occupancy standards allow are called “overhoused”. They are required to transfer to a smaller unit, and will be offered a transfer before other applicants on the waiting list.

Transferring to another social housing provider

RGI tenants and co-op members who are not overhoused and want to transfer to a project operated by a different housing provider are placed on the waiting list according to the date they applied for the transfer.

If you want to transfer, you must complete an Application for Transfer and return it to your current housing provider.

Market rent tenants in social housing

Some market rent tenants and co-op members in social housing apply for RGI assistance after they move in. These tenants and co-op members are normally placed on the waiting list in the same way as other new applicants.

Sometimes social housing tenants and co-op members can be offered RGI assistance sooner without being placed on the waiting list. Contact your housing provider for further details.

Durham Access to Social Housing Office Locations

Housing Services Division

605 Rossland Rd. E.
P.O. Box 623
Whitby, ON  L1N 6A3
Phone: 905-668-7711
Toll Free: 1-800-372-1102

Please note:
For federally funded housing units you must apply directly to the housing provider.