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Recruitment Process

Cover Letter and Resume

We've all heard the saying: "You may never get a second chance to make a great first impression." When you are job searching, your first impression to a potential employer is often made with your cover letter and resume.

Developing your resume is, therefore, an important part of your job search and is usually one of the first steps in the job search process.

What is a cover letter?

  • A cover letter is a one-page introduction of yourself and an expression of your interest in a particular position.
  • It is an executive summary of your qualifications and experience; specifically relating to a specific job.

What is a resume?

  • A resume is a one or two-page summary that should highlight relevant education, skills, abilities and working experience as it relates to the position you are applying for.
  • The resume enables hiring managers to determine which candidates possess the required education, experience and skills set for the position available.

What makes a Cover Letter & Resume effective?

  • Customized and relevant to the specific position you are applying for.
  • Concise and to the point (cover letter should be no more than one page, resume should be no more than two pages).
  • Emphasizes and highlights one’s education and achievements.
  • Organized in a logical manner.
  • Uses short phrases or bullets.
  • Avoids overuse of the word "I" or “we”.
  • Attractive, neat and professional in appearance.
  • Have equal margins and an appropriate amount of white space.
  • Makes use of Arial 12 point font, avoids the use of too many different fonts which can be distracting to the reader.
  • A good resume:
    • Includes contact Information on every page, career objective (optional), education, skills and abilities, work experience, professional designation/development, and activities/interests relevant to the position.
    • Uses action-oriented verbs, consistent verb tenses, and contains no spelling or grammatical errors.
    • Contains no demographical information (height/weight, age, religion, political affiliation, marital status, gender, ethnic origin, etc.) or photographs.
    • Avoids negative words, abbreviations, acronyms, incorrect or inconsistent dates, or misleading information (e.g. education level completed vs. education in progress).
  • By submitting your resume to a potential employer you are affirming that the information contained in your resume is a true and accurate reflection of your education and employment history.

If you are interested in learning more about this topic, click here to open a copy of our brochure (PDF).