Durham Health Connection Line is responding to messages only
Messages will be responded to from Monday to Sunday, 9 a.m. to 7 p.m. Please leave only one message and your call will be returned in priority sequence.
If you are experiencing a medical emergency, please hang up and dial 911.
Durham Region Health Department strives to provide exceptional customer service. Due to the COVID-19 pandemic we are experiencing unprecedented call volumes that have resulted in extended response times. While we understand this may be frustrating, we have zero tolerance for clients who engage in the use of profane, aggressive, abusive, sexist, racist or homophobic language. Any such calls will not be responded to, and where necessary, referred to the appropriate authority for follow-up.
COVID-19
Updated PHO IPAC recommendations for use of PPE for COVID-19
Visit durham.ca/novelcoronavirus for the latest information from Durham Region Health Department.
| COVID-19 vaccine administration in primary care settings |
COVID-19 vaccines are the best way to protect against COVID-19. The Health Department is looking to onboard additional primary care providers to administer COVID-19 vaccines to Durham Region residents.
Primary care providers are invited to send an email to covidvaccine@durham.ca outlining interest in administering COVID-19 vaccines. Please provide the following information in your email:
- Site name
- Site address
- Contact name (first and last)
- Phone number (including extension if applicable)
- Email address
- Vaccine fridge number
A Health Department representative will follow up with interested providers to begin COVID-19 vaccine administration. For more information, please see Fax about... COVID-19 Vaccine Administration in Primary Care Settings |
| What is the Health Department’s role in managing and monitoring COVID-19? |
| Durham Region Health Department works closely with individuals who have been diagnosed with COVID-19. This is done to help identify potential risk for other community members who may have had contact with the person diagnosed with COVID-19 while they were ill. This includes identifying and assessing the risk of exposure for individuals (e.g. health care providers who provided care for the individuals while they were ill) and community settings (e.g. clinic waiting rooms, public transit etc.). As the scope of Durham Region Health Department’s COVID-19 response expands to address both vaccine administration and case and contact management, the Health Department is receiving assistance from the Provincial Workforce for case and contact management. Residents who test positive for COVID-19 may receive follow-up calls from the Provincial Workforce as well as a text message, asking them to complete a voluntary assessment form. Completing this helps Durham Region Health Department with the important work of contact tracing. All information collected is kept confidential and protected by Ontario’s strict privacy laws and will only be used for public health purposes. |
| FAX abouts |
- COVID-19 Vaccine Approved for Children 5 – 11 years of age
November 24, 2021
- COVID-19 Vaccine Update Recommended Second Dose Interval
November 19, 2021
- COVID-19 Vaccine Allergy Clinic Referral Process
November 9, 2021
- COVID-19 Vaccine Third Dose Eligibility Expanded
November 4, 2021
- COVID-19 Vaccine Third Dose Referrals Expanded: Immunosuppressant Medications Updated
October 20, 2021
- COVID-19 Vaccine Third Dose Referrals Expanded: List of Immunosuppressant Medications
October 19, 2021
- COVID-19 Vaccine and Co-Administration with other Vaccines
October 5, 2021
- Influenza Vaccine Now Available for High-Risk Individuals
October 1, 2021
- COVID-19 Vaccine Administration in Primary Care Settings
September 22, 2021
- COVID-19 Vaccine Third Dose Referrals for Immunocompromised Update
September 16, 2021
- COVID-19 Vaccine Third Doses Referrals for Immunocompromised
August 30, 2021
- COVID-19 Vaccine Third doses and Expanded Youth Eligibility
August 20, 2021
- COVID-19 Vaccine Reminders and Moderna Transfer Update
August 19, 2021
- Clinic Reopening
August 9, 2021
- COVID-19 Mass Immunization Clinics Wind Down
August 6, 2021
- COVID-19 Vaccine Walk-in Appointments Available
July 28, 2021
- Mobile COVID-19 Vaccine for Clients who are Housebound
June 21, 2021
- COVID-19 Vaccine at Local Pharmacies
May 28, 2021
- COVID-19 Vaccine Booking Open for Individuals 12+
May 26, 2021
- AstraZeneca Vaccine - On Pause
May 12, 2021
- COVID-19 Vaccination for Special Populations: High-Risk Children 12 to 15 Years of Age
April 27, 2021
- AstraZeneca Vaccine at Local Pharmacies
April 23, 2021
- Batch Order Available for School-based Immunizations
April 16, 2021
- COVID-19 Vaccine Eligibility Update & Physician Reminders
April 14, 2021
- Tick Identification and Testing
April 13, 2021
- COVID-19 Vaccine Eligibility Update
April 8, 2021
- COVID-19 Vaccine Eligibility Update
April 1, 2021
- COVID-19 Vaccine Eligibility Update
March 31, 2021
- Spring School-based Immunization Clinics Update
March 26, 2021
- Mobile COVID-19 Vaccine for Clients who are Housebound
March 25, 2021
- COVID-19 Vaccine Eligibility Update
March 23, 2021
- COVID-19 Vaccine Eligibility Update
March 15, 2021
- COVID-19 Vaccine Resource for Healthcare Providers
March 15, 2021
- Service Closures
March 11, 2021
- COVID-19 Vaccine Booking for Adult Recipients of Chronic Home Care
March 6, 2021
- COVID-19 Vaccine Booking for Adults 80 Years and Older
March 3, 2021
- Book your COVID-19 Vaccine Appointment Now!
March 3, 2021
- Book your COVID-19 Vaccine Appointment Now!
March 1, 2021
- Book your COVID-19 Vaccine Appointment Now!
February 22, 2021
- COVID-19 Vaccine Update #1
February 12, 2021
- New eConsult for COVID-19 Vaccine Allergies Available to Health Care Providers
February 9, 2021
- Report of Adverse Event Following COVID-19 Vaccine
January 5, 2021
- Flu Vaccine: Expanded Scope of Practice for Pharmacists
December 23, 2020
- Influenza Vaccine: Influsplit
December 11, 2020
- COVID-19 Vaccine Survey
December 7, 2020
- Quadrivalent Inactivated Influenza Vaccine Supply Update
- December 2, 2020
- Influenza Vaccine: Ordering Process Update
October 30, 2020
- Influenza arrives in Durham Region
October 29, 2020
- High-Dose Influenza Vaccine: Product Availability Update 2
October 27, 2020
- High-Dose Influenza Vaccine: Product Availability Update
October 8, 2020
- Influenza Vaccine
September 25, 2020
- COVID-19: Reopening of Schools
September 18, 2020
- Immunization Services During COVID-19
September 16, 2020
- Clinics Reopening
July 8, 2020
- COVID-19: Reopening Dental Practices
June 17, 2020
- COVID-19 Update #12
March 27, 2020
- COVID-19 Update #11
March 18, 2020
- COVID-19 Update #10
March 13, 2020
- COVID-19 Update #9
March 11, 2020
- COVID-19 Update #8
March 3, 2020
- COVID-19 Update #7
March 2, 2020
- COVID-19 Update #6
February 27, 2020
- Novel Coronavirus (2019-nCoV) Update #5
February 11, 2020
- Novel Coronavirus (2019-nCoV) Update #4
February 10, 2020
- Novel Coronavirus (2019-nCoV) Update #3
February 4, 2020
- Novel Coronavirus (2019-nCoV) Update #2
January 29, 2020
- Novel Coronavirus (2019-nCoV) Update #1
January 24, 2020
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| Health Department Facts About... |
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| Ontario Ministry of Health and Ministry of Long-Term Care and World Health Organization (WHO) guidance documents and signage |
*NOTE: As the list of impacted countries is rapidly evolving, health professionals are encouraged to consult Tables 1 and 2 in the daily WHO situation report to help inform their decision making around whether or not to test a patient for COVID-19.
WHO situation reports
The Ministry of Health and Ministry of Long-Term Care have produced guidance documents for a number of health sectors related to COVID-19. These documents will be updated as necessary.
Access these sector specific documents Signage
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| Ontario Medical Association documents |
| Ontario Medical Association coronavirus summary of primary care guidance
January, 31, 2020 (V1) |
| Public Health Agency of Canada resources |
| Public Health Agency of Canada awareness resources (Posters translated for English, French, Chinese)
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Diseases of public health significance
COVID-19 institutional outbreaks in Durham Region infographic
Regular Health Department resources and services
Order free print resources for your clients
How healthy are Durham Region residents?
We use health indicators to monitor the health status of local residents. Health data for Durham Region comes from many sources, such as the Census, surveys and hospitals.
Check out the latest Durham health statistics
Alerts and updates
Get the latest, local statistics on opioids in Durham Region including:
- Weekly number of suspected opioid overdose calls received by Region of Durham Paramedic Services
- Monthly number of confirmed opioid overdose emergency department visits
- Annual number of opioid-related deaths
Durham Region Opioid Information System
Infectious disease surveillance
Durham Region outbreak status report Durham Region Flu Tracker
| FAX abouts |
| 2021 |
- COVID-19 Vaccine Approved for Children 5 – 11 years of age
November 24, 2021
- COVID-19 Vaccine Update Recommended Second Dose Interval
November 19, 2021
- COVID-19 Vaccine Allergy Clinic Referral Process
November 9, 2021
- COVID-19 Vaccine Third Dose Eligibility Expanded
November 4, 2021
- "What's Up Doc?" Series - Volume 14, Number 3, October 2021
November 3, 2021
- Influenza Vaccine is Now Available for Everyone
November 1, 2021
- COVID-19 Vaccine Third Dose Referrals Expanded: Immunosuppressant Medications Updated
October 20, 2021
- COVID-19 Vaccine Third Dose Referrals Expanded: List of Immunosuppressant Medications
October 19, 2021
- COVID-19 Vaccine and Co-Administration with other Vaccines
October 5, 2021
- Influenza Vaccine Now Available for High-Risk Individuals
October 1, 2021
- COVID-19 Vaccine Administration in Primary Care Settings
September 22, 2021
- COVID-19 Vaccine Third Dose Referrals for Immunocompromised Update
September 16, 2021
- Program Restoration
September 1, 2021
- COVID-19 Vaccine Third Doses Referrals for Immunocompromised
August 30, 2021
- COVID-19 Vaccine Third doses and Expanded Youth Eligibility
August 20, 2021
- COVID-19 Vaccine Reminders and Moderna Transfer Update
August 19, 2021
- Clinic Reopening
August 9, 2021
- COVID-19 Mass Immunization Clinics Wind Down
August 6, 2021
- Hepatitis A Outbreak Linked to Frozen Mangoes
August 6, 2021
- Lyme Disease is rising in Durham Region
August 4, 2021
- COVID-19 Vaccine Walk-in Appointments Available
July 28, 2021
- RotaTeq® to Rotarix®
July 23, 2021
- "What's Up Doc?" Series - Volume 14, Number 2, July 2021
July 20, 2021
- Mobile COVID-19 Vaccine for Clients who are Housebound
June 21, 2021
- COVID-19 Vaccine at Local Pharmacies
May 28, 2021
- COVID-19 Vaccine Booking Open for Individuals 12+
May 26, 2021
- Lyme Disease is still here!
May 19, 2021
- AstraZeneca Vaccine - On Pause
May 12, 2021
- COVID-19 Vaccination for Special Populations: High-Risk Children 12 to 15 Years of Age
April 27, 2021
- AstraZeneca Vaccine at Local Pharmacies
April 23, 2021
- Batch Order Available for School-based Immunizations
April 16, 2021
- COVID-19 Vaccine Eligibility Update & Physician Reminders
April 14, 2021
- Tick Identification and Testing
April 13, 2021
- COVID-19 Vaccine Eligibility Update
April 8, 2021
- COVID-19 Vaccine Eligibility Update
April 1, 2021
- COVID-19 Vaccine Eligibility Update
March 31, 2021
- Spring School-based Immunization Clinics Update
March 26, 2021
- Mobile COVID-19 Vaccine for Clients who are Housebound
March 25, 2021
- COVID-19 Vaccine Eligibility Update
March 23, 2021
- COVID-19 Vaccine Eligibility Update
March 15, 2021
- COVID-19 Vaccine Resource for Healthcare Providers
March 15, 2021
- Service Closures
March 11, 2021
- COVID-19 Vaccine Booking for Adult Recipients of Chronic Home Care
March 6, 2021
- COVID-19 Vaccine Booking for Adults 80 Years and Older
March 3, 2021
- Book your COVID-19 Vaccine Appointment Now!
March 3, 2021
- Book your COVID-19 Vaccine Appointment Now!
March 1, 2021
- Book your COVID-19 Vaccine Appointment Now!
February 22, 2021
- COVID-19 Vaccine Update #1
February 12, 2021
- New eConsult for COVID-19 Vaccine Allergies Available to Health Care Providers
February 9, 2021
- Immunization Reminder Letter to Students will be sent in late February
February 5, 2021
- Update: Revised Ontario’s Publicly Funded Immunization Schedule is Now Available
January 26, 2021
- "What’s Up Doc?" Series - Volume 13, Number 4, January 2021
January 22, 2021
- Report of Adverse Event Following COVID-19 Vaccine
January 5, 2021
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| 2020 |
- Nimenrix® or Menactra®
December 14, 2020
- Influenza Vaccine: Influsplit
December 11, 2020
- COVID-19 Vaccine Survey
December 7, 2020
- Quadrivalent Inactivated Influenza Vaccine Supply Update
December 2, 2020
- "What's Up Doc?" Volume 13, Number 3, October 2020
November 2, 2020
- Influenza Vaccine: Ordering Process Update
October 30, 2020
- Influenza arrives in Durham Region
October 29, 2020
- High-Dose Influenza Vaccine: Product Availability Update 2
October 27, 2020
- Transition from Zostavax® II to Shingrix®
October 15, 2020
- High-Dose Influenza Vaccine: Product Availability Update
October 8, 2020
- Influenza Vaccine
September 25, 2020
- COVID-19: Reopening of Schools
September 18, 2020
- Immunization Services During COVID-19
September 16, 2020
- "What's Up Doc?" Volume 13, Number 2, July 2020
July 28, 2020
- Clinics Reopening
July 8, 2020
- TB Medication Shortage
June 18, 2020
- COVID-19: Reopening Dental Practices
June 17, 2020
- COVID-19 Update #12
March 27, 2020
- COVID-19 Update #11
March 18, 2020
- COVID-19 Update #10
March 13, 2020
- COVID-19 Update #9
March 11, 2020
- COVID-19 Update #8
March 3, 2020
- COVID-19 Update #7
March 2, 2020
- COVID-19 Update #6
February 27, 2020
- Rifampin Shortage
February 12, 2020
- Novel Coronavirus (2019-nCoV) Update #5
February 11, 2020
- Novel Coronavirus (2019-nCoV) Update #4
February 10, 2020
- Novel Coronavirus (2019-nCoV) Update #3
February 4, 2020
- Novel Coronavirus (2019-nCoV) Update #2
January 29, 2020
- Novel Coronavirus (2019-nCov) Update #1
January 24, 2020
- Discontinuation of Rabies Immune Globulin-Sparing Protocol
January 22, 2020
- Hepatitis B Vaccine Packaging Has Changed!
January 6, 2020
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Forms
| Naloxone distribution |
Ontario Naloxone Program (ONP)
Eligible community agencies are now able to order naloxone kits from the Health Department to distribute to:
- Individuals who are at risk of opioid overdose;
- Friends and family members of individuals at risk of opioid overdose;
- Newly released inmates at risk of opioid overdose
How to become a registered naloxone distribution site
To determine eligibility please complete the ONP Eligibility Application. Once you complete this application, a representative from Durham Region Health Department will contact you.
Application form
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| Assessment |
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| Order |
Naloxone kit order form (for registered sites)
Vaccines Annual fridge inspections Annual fridge inspections will be starting mid July 2021 and continue to December 2021. Due to the COVID-19 response, 2021 inspections will be similar to inspections completed in 2020. Inspections will not be completed by your regularly assigned vaccine storage and handling nurse. You will be contacted by a Durham Region Health Department staff to schedule an inspection time. If you have questions or concerns about your upcoming fridge inspection, please email fridges@durham.ca.
Take our 2020-2021 influenza vaccine administration survey
Please take a moment to complete our short survey. Your feedback will assist the Health Department in determining your organization’s capacity to provide influenza vaccination this season.
Take the survey
Forms are for print purposes only.
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| Referral |
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| Reporting |
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Tools and guidance documents
Learning and educational opportunities
