Durham Health Connection Line is responding to messages only
Messages will be responded to from Monday to Sunday, 9 a.m. to 7 p.m. Please leave only one message and your call will be returned in priority sequence.
If you are experiencing a medical emergency, please hang up and dial 911.
Durham Region Health Department strives to provide exceptional customer service. Due to the COVID-19 pandemic we are experiencing unprecedented call volumes that have resulted in extended response times. While we understand this may be frustrating, we have zero tolerance for clients who engage in the use of profane, aggressive, abusive, sexist, racist or homophobic language. Any such calls will not be responded to, and where necessary, referred to the appropriate authority for follow-up.
COVID-19
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Updated PHO IPAC recommendations for use of PPE for COVID-19
Visit durham.ca/novelcoronavirus for the latest information from Durham Region Health Department.
| What is the Health Department’s role in managing and monitoring COVID-19? |
| Durham Region Health Department works closely with individuals who have been diagnosed with COVID-19. This is done to help identify potential risk for other community members who may have had contact with the person diagnosed with COVID-19 while they were ill. This includes identifying and assessing the risk of exposure for individuals (e.g. health care providers who provided care for the individuals while they were ill) and community settings (e.g. clinic waiting rooms, public transit etc.). As the scope of Durham Region Health Department’s COVID-19 response expands to address both vaccine administration and case and contact management, the Health Department is receiving assistance from the Provincial Workforce for case and contact management. Residents who test positive for COVID-19 may receive follow-up calls from the Provincial Workforce as well as a text message, asking them to complete a voluntary assessment form. Completing this helps Durham Region Health Department with the important work of contact tracing. All information collected is kept confidential and protected by Ontario’s strict privacy laws and will only be used for public health purposes. |
| FAX abouts |
- COVID-19 Vaccine Eligibility Update
April 8, 2021
- COVID-19 Vaccine Eligibility Update
April 1, 2021
- COVID-19 Vaccine Eligibility Update
March 31, 2021
- Spring School-based Immunization Clinics Update
March 26, 2021
- Mobile COVID-19 Vaccine for Clients who are Housebound
March 25, 2021
- COVID-19 Vaccine Eligibility Update
March 23, 2021
- COVID-19 Vaccine Eligibility Update
March 15, 2021
- COVID-19 Vaccine Resource for Healthcare Providers
March 15, 2021
- Service Closures
March 11, 2021
- COVID-19 Vaccine Booking for Adult Recipients of Chronic Home Care
March 6, 2021
- COVID-19 Vaccine Booking for Adults 80 Years and Older
March 3, 2021
- Book your COVID-19 Vaccine Appointment Now!
March 3, 2021
- Book your COVID-19 Vaccine Appointment Now!
March 1, 2021
- Book your COVID-19 Vaccine Appointment Now!
February 22, 2021
- COVID-19 Vaccine Update #1
February 12, 2021
- New eConsult for COVID-19 Vaccine Allergies Available to Health Care Providers
February 9, 2021
- Report of Adverse Event Following COVID-19 Vaccine
January 5, 2021
- Flu Vaccine: Expanded Scope of Practice for Pharmacists
December 23, 2020
- Influenza Vaccine: Influsplit
December 11, 2020
- COVID-19 Vaccine Survey
December 7, 2020
- Quadrivalent Inactivated Influenza Vaccine Supply Update
- December 2, 2020
- Influenza Vaccine: Ordering Process Update
October 30, 2020
- Influenza arrives in Durham Region
October 29, 2020
- High-Dose Influenza Vaccine: Product Availability Update 2
October 27, 2020
- High-Dose Influenza Vaccine: Product Availability Update
October 8, 2020
- Influenza Vaccine
September 25, 2020
- COVID-19: Reopening of Schools
September 18, 2020
- Immunization Services During COVID-19
September 16, 2020
- Clinics Reopening
July 8, 2020
- COVID-19: Reopening Dental Practices
June 17, 2020
- COVID-19 Update #12
March 27, 2020
- COVID-19 Update #11
March 18, 2020
- COVID-19 Update #10
March 13, 2020
- COVID-19 Update #9
March 11, 2020
- COVID-19 Update #8
March 3, 2020
- COVID-19 Update #7
March 2, 2020
- COVID-19 Update #6
February 27, 2020
- Novel Coronavirus (2019-nCoV) Update #5
February 11, 2020
- Novel Coronavirus (2019-nCoV) Update #4
February 10, 2020
- Novel Coronavirus (2019-nCoV) Update #3
February 4, 2020
- Novel Coronavirus (2019-nCoV) Update #2
January 29, 2020
- Novel Coronavirus (2019-nCoV) Update #1
January 24, 2020
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| Health Department Facts About... |
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| Ontario Ministry of Health and Ministry of Long-Term Care and World Health Organization (WHO) guidance documents and signage |
*NOTE: As the list of impacted countries is rapidly evolving, health professionals are encouraged to consult Tables 1 and 2 in the daily WHO situation report to help inform their decision making around whether or not to test a patient for COVID-19.
WHO situation reports
The Ministry of Health and Ministry of Long-Term Care have produced guidance documents for a number of health sectors related to COVID-19. These documents will be updated as necessary.
Access these sector specific documents Signage
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| Ontario Medical Association documents |
| Ontario Medical Association coronavirus summary of primary care guidance
January, 31, 2020 (V1) |
| Public Health Agency of Canada resources |
| Public Health Agency of Canada awareness resources (Posters translated for English, French, Chinese)
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Diseases of public health significance
COVID-19 institutional outbreaks in Durham Region infographic
Regular Health Department resources and services
Order free print resources for your clients
How healthy are Durham Region residents?
We use health indicators to monitor the health status of local residents. Health data for Durham Region comes from many sources, such as the Census, surveys and hospitals.
Check out the latest Durham health statistics
Alerts and updates
Get the latest, local statistics on opioids in Durham Region including:
- Weekly number of suspected opioid overdose calls received by Region of Durham Paramedic Services
- Monthly number of confirmed opioid overdose emergency department visits
- Annual number of opioid-related deaths
Durham Region Opioid Information System
Infectious disease surveillance
Durham Region outbreak status report Durham Region Flu Tracker
| FAX abouts |
| 2021 |
- COVID-19 Vaccine Eligibility Update
April 8, 2021
- COVID-19 Vaccine Eligibility Update
April 1, 2021
- COVID-19 Vaccine Eligibility Update
March 31, 2021
- Spring School-based Immunization Clinics Update
March 26, 2021
- Mobile COVID-19 Vaccine for Clients who are Housebound
March 25, 2021
- COVID-19 Vaccine Eligibility Update
March 23, 2021
- COVID-19 Vaccine Eligibility Update
March 15, 2021
- COVID-19 Vaccine Resource for Healthcare Providers
March 15, 2021
- Service Closures
March 11, 2021
- COVID-19 Vaccine Booking for Adult Recipients of Chronic Home Care
March 6, 2021
- COVID-19 Vaccine Booking for Adults 80 Years and Older
March 3, 2021
- Book your COVID-19 Vaccine Appointment Now!
March 3, 2021
- Book your COVID-19 Vaccine Appointment Now!
March 1, 2021
- Book your COVID-19 Vaccine Appointment Now!
February 22, 2021
- COVID-19 Vaccine Update #1
February 12, 2021
- New eConsult for COVID-19 Vaccine Allergies Available to Health Care Providers
February 9, 2021
- Immunization Reminder Letter to Students will be sent in late February
February 5, 2021
- Update: Revised Ontario’s Publicly Funded Immunization Schedule is Now Available
January 26, 2021
- "What’s Up Doc?" Series - Volume 13, Number 4, January 2021
January 22, 2021
- Report of Adverse Event Following COVID-19 Vaccine
January 5, 2021
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| 2020 |
- Nimenrix® or Menactra®
December 14, 2020
- Influenza Vaccine: Influsplit
December 11, 2020
- COVID-19 Vaccine Survey
December 7, 2020
- Quadrivalent Inactivated Influenza Vaccine Supply Update
December 2, 2020
- "What's Up Doc?" Volume 13, Number 3, October 2020
November 2, 2020
- Influenza Vaccine: Ordering Process Update
October 30, 2020
- Influenza arrives in Durham Region
October 29, 2020
- High-Dose Influenza Vaccine: Product Availability Update 2
October 27, 2020
- Transition from Zostavax® II to Shingrix®
October 15, 2020
- High-Dose Influenza Vaccine: Product Availability Update
October 8, 2020
- Influenza Vaccine
September 25, 2020
- COVID-19: Reopening of Schools
September 18, 2020
- Immunization Services During COVID-19
September 16, 2020
- "What's Up Doc?" Volume 13, Number 2, July 2020
July 28, 2020
- Clinics Reopening
July 8, 2020
- TB Medication Shortage
June 18, 2020
- COVID-19: Reopening Dental Practices
June 17, 2020
- COVID-19 Update #12
March 27, 2020
- COVID-19 Update #11
March 18, 2020
- COVID-19 Update #10
March 13, 2020
- COVID-19 Update #9
March 11, 2020
- COVID-19 Update #8
March 3, 2020
- COVID-19 Update #7
March 2, 2020
- COVID-19 Update #6
February 27, 2020
- Rifampin Shortage
February 12, 2020
- Novel Coronavirus (2019-nCoV) Update #5
February 11, 2020
- Novel Coronavirus (2019-nCoV) Update #4
February 10, 2020
- Novel Coronavirus (2019-nCoV) Update #3
February 4, 2020
- Novel Coronavirus (2019-nCoV) Update #2
January 29, 2020
- Novel Coronavirus (2019-nCov) Update #1
January 24, 2020
- Discontinuation of Rabies Immune Globulin-Sparing Protocol
January 22, 2020
- Hepatitis B Vaccine Packaging Has Changed!
January 6, 2020
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| 2019 |
- Vaccine Safety in Ontario
December 16, 2019
- Helping Local Health Care Professionals Help Their Patients!
December 10, 2019
- Alcohol and Cancer
December 3, 2019
- National Ethambutol Shortage
November 14, 2019
- It’s Time to Fall Back! Change Your Batteries for the Fall!
November 4, 2019
- Influenza Vaccine is now Available for the General Public!
October 30, 2019
- High-Dose Influenza Vaccine: Product Availability Update
October 25, 2019
- "What's Up Doc?" Series Volume 12, Number 3, October 2019
October 18, 2019
- Immunization Notice Time is Near!
October 18, 2019
- Lyme Disease on the Rise!
October 10, 2019
- Influenza Vaccine Now Available for High-Risk Groups Only
October 1, 2019
- Health advisory for vaping products
September 25, 2019
- Pharmacy Flu Temperature Log Requirements
September 23, 2019
- Free Online Prenatal Classes
September 17, 2019
- National Rifampin Shortage Resolved
September 11, 2019
- Vision Screening of Senior Kindergarten (SK) Children
We want to hear from you!
September 3, 2019
- Hepatitis A Situation in Southwestern Ontario Health Unit
August 28, 2019
- Impact of Rowan’s Law for Concussion Care
August 28, 2019
- A Primary Care Perspective on Hepatitis C Management
Health Care Provider Education Session and Breakfast
August 14, 2019
- Rabies Immune Globulin-Sparing Guidelines
August 13, 2019
- Locally-acquired Cyclosporiasis in Ontario
August 13, 2019
- Rabies Products Shortages
July 30, 2019
- Breastfeeding Questions? We Can Help!
July 29, 2019
- World Hepatitis Day, July 28, 2019
July 26, 2019
- "What's Up Doc?" Series Volume 12, Number 2, July 2019
July 22, 2019
- National Rifampin Shortage
July 15, 2019
- Sample Letter re: Hepatitis A IgM Antibody Results
July 4, 2019
- Increase in hepatitis A IgM antibody indeterminate and reactive results
June 28, 2019
- Durham.ca/HCP has a new look!
June 21, 2019
- Ongoing Outbreak of XDR Salmonella Typhi in Pakistan
May 30, 2019
- West Nile Virus Surveillance
May 24, 2019
- Be on Top of Spots – Measles Update
May 15, 2019
- Continuing Medical Education Event - Treatment of Opioid Use Disorder in Acute Care Settings
May 14, 2019
- May is Rabies Awareness Month
May 14, 2019
- Potassium iodide tablets distribution in Durham Region
May 8, 2019
- Flu Season is Done and the Return Has Begun!
May 2, 2019
- "What's Up Doc?" Series Volume 12, Number 1, April 2019
May 1, 2019
- Rectal/Pharyngeal Testing for Gonorrhea
May 1, 2019
- Updated List of Diseases of Public Health Significance and NEW Online Institutional Outbreak Notification
April 29, 2019
- World TB Day - March 24, 2019
March 21, 2019
- HPV4 Vaccine Transitioning to HPV9 Vaccine
March 15, 2019
- Shortage of Shingles Vaccine (Zostavax®)
March 12, 2019
- It’s Time to Spring Forward and Change Your Batteries!
March 11, 2019
- Should I give Tdap-IPV or DTaP-IPV-Hib to my school aged patient?
February 1, 2019
- "What’s Up Doc?" Series - Volume 11, Number 4, January 2019
January 30, 2019
- Vision Screening of Senior Kindergarten Children
January 8, 2019
- Vision Screening of Senior Kindergarten Children
January 2, 2019
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Forms
| Naloxone distribution |
Ontario Naloxone Program (ONP)
Eligible community agencies are now able to order naloxone kits from the Health Department to distribute to:
- Individuals who are at risk of opioid overdose;
- Friends and family members of individuals at risk of opioid overdose;
- Newly released inmates at risk of opioid overdose
How to become a registered naloxone distribution site
To determine eligibility please complete the ONP Eligibility Application. Once you complete this application, a representative from Durham Region Health Department will contact you.
Application form
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| Assessment |
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| Order |
Naloxone kit order form (for registered sites)
Vaccines Annual fridge inspections Annual fridge inspections will begin in August 2020 and continue throughout the remainder of the year. Over the next few months, a public health nurse (PHN) will contact you to schedule an inspection time. Due to COVID-19, the PHN completing your inspection may not be your regularly assigned PHN. If you have questions or concerns about your upcoming fridge inspection, please email fridges@durham.ca.
Take our 2020-2021 influenza vaccine administration survey
Please take a moment to complete our short survey. Your feedback will assist the Health Department in determining your organization’s capacity to provide influenza vaccination this season.
Take the survey
Forms are for print purposes only.
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| Referral |
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| Reporting |
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Tools and guidance documents
Learning and educational opportunities
