Durham Health Connection Line is responding to messages only
Messages will be responded to from Monday to Sunday, 8:30 a.m. to 6 p.m. Please leave only one message and your call will be returned in priority sequence.
If you are experiencing a medical emergency, please hang up and dial 911.
Durham Region Health Department strives to provide exceptional customer service. Due to the COVID-19 pandemic we are experiencing unprecedented call volumes that have resulted in extended response times. While we understand this may be frustrating, we have zero tolerance for clients that engage in the use of profane, aggressive, abusive, sexist, racist or homophobic language. Any such calls will not be responded to, and where necessary, referred to the appropriate authority for follow-up.
Travel during COVID-19
The Government of Canada and the Ontario Ministry of Health have advised against all travel outside of Canada. The Government of Canada has issued a Pandemic COVID-19 travel health notice. Please access this site for up to date information regarding travel to and from Canada.
Travellers returning from travel outside of Canada are required to:
- Self-isolate for 14 days upon return to Canada.
- Monitor for signs and symptoms of COVID-19 for 14 days after returning to Canada.
- Note: Individuals who have travelled outside of Canada and are part of a workplace that is essential to daily living (e.g. healthcare) may be permitted to return to work if they are not experiencing any symptoms. Please check with your employer prior to returning to work.
- Note: Individuals who have travelled outside of Ontario, but within Canada are not subject to mandatory quarantine, but should self-monitor for 14 days upon returning to Ontario.
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