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News Release

Durham Regional Council passes 2015 accessibility report

WHITBY, ON December 16, 2015

Today, Durham Regional Council passed The Regional Municipality of Durham’s 2015 Accessibility Report, a document that outlines completed initiatives that will help to further eliminate barriers across Regional operations. The Region of Durham first implemented an Accessibility Plan in 2003, and since that time, employees have been working to achieve a more accessible environment through identifying, overcoming and preventing barriers related to attitudes; information and communication; policies and procedures; customer service; employment; programs and services; transportation; and the design of public spaces.

“For more than a decade, Durham Region has made it a top priority to achieve a fully inclusive and accessible environment for our approximately 70,000 residents living with a disability,” said Roger Anderson, Regional Chair and Chief Executive Officer. “The Region remains committed to ensuring that Regional programs and services are delivered in a way that preserves dignity and independence for individuals of all abilities.”

As the Region progresses with our accessibility implementation, there will be fewer barriers to report on due to the initiatives that have already been put in place. Updates to the 2015 report include:

  • Accessible Pedestrian Signals were installed at various locations in Oshawa, Pickering, Ajax and Whitby (sidewalk, curb and pavement improvements were also completed in the four municipalities).
  • The use and creation of accessible print and web-based documents and information.
  • Fairview Lodge construction was completed, and residents moved into a fully accessible facility.
  • The Ajax Social Services location’s modifications have been completed with fully accessible parking, access to the building, washrooms and counters.
  •  Durham Region Transit (DRT) Specialized Services successfully launched the Specialized Services Webpass online reservation tool, and trip reservation hours were extended to allow confirmation of bookings and cancellations.
  • At Regional Headquarters, automatic door openers were installed in the Lower Level-Conference meeting room, and lowered counters were installed in the Corporate Services – Legal Services and Provincial Offences Court offices.

Under provincial legislation, the Region must prepare an annual status report on the progress of measures taken to implement an accessibility strategy; and establish a multi-year accessibility plan that outlines the organization’s strategy to prevent and remove barriers to people with disabilities. These plans are to be reviewed and updated at least once every five years. This report does not reflect any changes to the current multi-year plan—a document that will be updated and released for a term of 2016 to 2020.

For more information, or to review the Region’s accessibility plans, visit

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For more information, please contact Corporate Communications.