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The Regional Municipality of Durham printPrinter Friendly Version

Public Service Announcement

Help prevent water theft in Durham Region

WHITBY, ON May 27, 2015

The Regional Municipality of Durham, Works Department is asking Durham residents to help stop water theft by reporting suspicious activity around hydrants.


All year, especially throughout the spring, summer and fall months.


All municipal water supply hydrants in Durham Region.


Every year, thousands of litres of water are illegally taken from Durham Region fire hydrants. Water theft has the potential to damage the fire hydrant—rendering it inoperable when it is needed during emergencies—and poses a threat to local water quality.

The Region has a Hydrant Permit program and a Water By-law, which detail how companies can obtain a permit to legally take a specified amount of water for a cost. Through the permit program, only licenced water haulers should be filling up at hydrants. Hydrant permits can be obtained at any of Durham Region’s depots; for contact information visit


To report suspected water theft, please call 905-668-7711 or 1-800-372-1102 ext. 3329 (or email with details about the location, company name, licence plate, and/or a photograph if possible. For more information, visit

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For more information, please contact Corporate Communications.