The Regional Municipality of Durham

Public Service Announcement

Watermain break in Newcastle, outdoor water use ban in place

WHITBY, ON July 25, 2014

The Regional Municipality of Durham, Works Department would like to advise residents and businesses that a watermain break and resulting maintenance will cause mandatory outdoor water restrictions for municipal water supply users in Newcastle Village and Newtonville.


The water use ban will be in place until further notice; Works Department staff will advise residents when regular, odd-even-day lawn watering can resume.


The water use ban affects municipal water supply users in Newcastle Village and Newtonville, located in the Municipality of Clarington.


The outdoor water use ban is necessary to maintain adequate water levels to deal with emergency situations, including water used for fire protection. Residents and businesses are requested to immediately discontinue all non-essential outdoor uses of water. Examples of non-essential water use include: using a pressure washer to clean driveways or decks, washing cars and lawn watering.


The watermain break comes at a time when water conservation is already needed, resulting in an increased demand on the municipal water supply. Residents are asked to stop all non-essential use of water, in order to maintain the water levels for emergency situations.

The Region of Durham regrets any inconvenience that this may cause and thanks customers for their co-operation. For more water conservation tips, please visit, or call the Region of Durham’s Technical Support Division at 905-668-7711 (toll-free at 1-800-372-1102).

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For more information, please contact Corporate Communications.