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This project invites students to explore how Durham Region, local municipalities, neighbouring jurisdictions, and provincial partners could collaborate more effectively. Students will examine how shared information systems, aligned processes, and formal agreements (such as MOUs) could improve service delivery in areas like court services, fine collection, tax roll information, and resident-facing workflows. Students may also design and analyze resident polling to understand public expectations for more integrated, “one‑stop” government services.
Host Department: Finance
Type of Collaboration: An unpaid practicum/placement student hosted at the Region
Anticipated Outcome: Identify practical, evidence‑based opportunities for Durham Region to collaborate more effectively with neighbouring municipalities and provincial partners. This research will help clarify where shared information, aligned processes, or formal agreements could reduce duplication, improve service delivery, and create a more seamless experience for residents. The project will also provide recommendations and draft frameworks that can support future cross‑jurisdictional partnerships and inform long‑term modernization efforts.
Deliverables: Literature/ Jurisdictional scan, Data analysis, Systems mapping, Trends analysis, Business case development
Timeline: 4 months
Desired Start Date: Fall Semester 2026
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