The Regional Municipality of Durham is committed to ensuring that people of all ages and abilities enjoy the same opportunities as they live, work, play, visit and invest in our region. The Region is committed to meeting the requirements outlined in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) to support the vision of a fully accessible Ontario by 2025. By implementing AODA requirements, the Region aims to build a healthy, inclusive, age-friendly community where everyone feels a sense of belonging. We welcome your feedback on identifying barriers, improving programs and providing more accessible services.
The Durham Region Accessibility Advisory Committee (AAC) is a committee of Council which provides recommendations to make Regional programs and services more accessible for people with disabilities. The AAC also advises on accessibility issues related to building structures, and provides advice and feedback on both the Multi-Year Accessibility Plan and the annual Accessibility Reports.
Each year, the AAC nominates individuals, businesses, or organizations based on their efforts in identifying, removing, and preventing barriers for individuals living with a disability. Accessibility champions are honoured with the Accessibility Award to recognize their dedication to making the Region more accessible for people of all abilities.
We want to hear from you! Complete the online form and provide feedback.
Additional ways to share feedback can be completed upon request. They include by mail or in person (address at the bottom of the page); by phone at 905-668-4113 extension 2009 or by emailing the Accessibility Coordinator.
If you are unable to access information on the Region’s website, you can request an accessible format. Examples of accessible formats and communication supports include accessible electronic formats such as HTML, MS Word and Adobe PDF files; large print; and reading the written information aloud to the person directly.
Universal access symbols
Universal access symbols are used to identify and communicate accessibility features. These icons can be used to advertise the accessibility of places, rooms, programs and specific activities and events. They can be included on paper, facility signage or digital communications, such as brochures, newsletters, invitations, forms and on buildings. Learn more about universal access symbols.
Under the AODA, information posted to public-facing websites must be in an accessible format. The Region of Durham is working toward meeting the Web Content Guidelines (WCAG) 2.0 Level AA.
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