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Materials Testing Mobile Application
Posted on Wednesday, April 03, 2024 10:56 AM
Project status: in progress
The Works Department at Durham Region manages testing of materials (e.g. asphalt, concrete, soil) from sites around the Region such as roads, sewers and construction sites. They wanted to develop a more efficient way to manage requests that come into their materials testing group in order to help with confirming, approving and modifying requests and allocating time and staff resources. Another goal of this project was to aid in tracking of on site materials testing...
Durham Meadoway Project
Posted on Wednesday, April 03, 2024 10:53 AM
Project status: completed
The Region of Durham’s Transportation Planning team engaged students in the development of the Durham Meadoway Plan. The Durham Meadoway will be a 27 km multi-use path and linear park stretching through the Gatineau Hydro Corridor from Rouge National Urban Park in Pickering to Simcoe Street in Oshawa. The Durham Meadoway Plan is intended to establish a vision for the corridor and provide guidance for the more detailed planning work that will happen at the local level....
Improving Municipal Customer Service
Posted on Wednesday, April 03, 2024 10:50 AM
Project status: in progress
The Region of Durham wanted to better understand the customer service expectations of the members of the community and the impact of changing demographics on the deployment of the multi channel (e.g. phone, email, chat, social media, in-person services) customer service program. This was accomplished through the application of lean six sigma processes to develop a 10-year customer service strategy that will continuously improve service quality while also reducing...
Town of Ajax Business Retention & Expansion Project
Posted on Thursday, February 29, 2024 01:02 PM
Project status: completed
The Town of Ajax’s Economic Development Team assessed the current business climate in the community. Some of the questions addressed included:
- Are businesses expanding and growing?
- Are they expressing any common concerns or problems?
- What are the trends in the overall market and in key sectors?
- How can the Town’s Economic Development Team address any concerns and help support local businesses succeed in Ajax?
Building Resilience for Displaced Residents in Durham Region
Posted on Monday, October 16, 2023 01:52 PM
Project status: completed
Durham Region sought to better understand how residents, evacuated from a disaster, can recover to their pre-disaster state without further displacing them. In addition to municipal and provincial resources and financial programs, this study investigated what other supports are necessary to put families back on track to recover from a disaster,