Contact Us

At the Region of Durham, we are committed to providing excellent service and helping you connect with us in the way that works best for you. 

 Online Self-Service 

Phone 

  • 311 (within Durham Region) 
  • 905-668-7711 or 1-800-372-1102 (Toll-free) 

Email 

In Person 

The Regional Municipality of Durham 
605 Rossland Road East 
Whitby, Ontario L1N 6A3 

Hours of Operation 
Monday to Friday, 8:00 a.m. to 5:00 p.m. 

After-Hours Emergencies 
For urgent issues related to water, sewer, or Regional roads, please call 905-576-9991. 

Visiting us at Regional Headquarters?

Reducing greenhouse gas emissions is an economic, social and environmental priority for Durham Region. The Region has six electric vehicle (EV) charging stations at its corporate headquarters building at 605 Rossland Road East in Whitby. The charging stations are located along the north wall on the first floor of the parking garage and are available for use by staff and visitors of Durham Region Headquarters for a fee. Designated parking for electric vehicles is also available.

Fees will be charged for the time a vehicle is connected to an EV charging station, not just for the period of time that the vehicle is being charged.

EV charging station users are responsible for acquiring the FLO app. Users are also responsible for familiarizing themselves with the proper and safe use of the equipment, payment of fees, and for moving their vehicle once charging has been completed. Users of the EV charging stations do so at their own risk.

A grace period of 30 minutes will be permitted once notification has been received by a user that charging has been completed. The user is expected to move their vehicle from the charging station spot to an available parking spot or to a designated EV parking spot.

EV charging spaces are intended solely for the charging of electric vehicles and are available on a first come, first serve basis for all employees and the public.

A fee of $1.50 per hour for use of the EV charging station will be billed to the user through the FLO app.

Get the FLO app today

Community Growth and Economic Development and Tourism

Telephone (within regional limits): 311

Telephone (within regional limits): 311

Telephone (within regional limits): 311

Telephone (within regional limits) 311: extension 2608

Telephone (within regional limits): 311

Telephone (within regional limits): 311

Telephone (within regional limits): 311

Telephone (within regional limits): 311

Corporate Services

Telephone (within regional limits) 311: extension 2054

Telephone (within regional limits): 311

Telephone (within regional limits) 311: Fax 905-668-9963

Telephone (within regional limits) 311: extension 2050

Finance

Phone 905-668-7711: Toll-Free 1-800-372-1102

Telephone (within regional limits) : 311

Telephone (within regional limits) : 311

Telephone (within regional limits) 311: extension 3266 or 3369

Telephone (within regional limits) : 311

Telephone (within regional limits) 311: Fax 905-666-6213

General

Telephone (within regional limits) : 311

Health

Telephone (within regional limits) 311: Fax 905-666-6214

Telephone 289-404-7034: Fax 905-444-2026

Telephone (within regional limits) 311: Fax 905-666-1887

Telephone 905-666-6242: Fax 905-666-6216

Telephone (within regional limits) 311: Fax 905-433-4794

Telephone (within regional limits): 311

Telephone (within regional limits) 311 extension 3203: Fax 905-666-6232

Telephone 905-665-6313: Toll-Free 1-877-999-4336

Office of the Chief Administrative Officer

Telephone (within regional limits) 311: extension 2103

Telephone (within regional limits) 311:

Telephone (within regional limits) 311: Fax 905-668-4752

Telephone 905-666-6252:

Telephone 905-668-3130: Fax 905-668-3166

Telephone (within regional limits): 311

Telephone (within regional limits) 311: Fax 905-666-6293

Telephone (within regional limits) 311:

Telephone (within regional limits) 311: extension 2009

Telephone (within regional limits): 311

Social Services

Telephone (within regional limits) : 311

Telephone 905-666-6169: Toll-Free 1-888-757-5873

Telephone (within regional limits) 311: Fax 905-666-6220

Telephone (within regional limits) 311:

Telephone (within regional limits) 311:

Telephone (within regional limits) 311:

Telephone (within regional limits): 311

Telephone (within regional limits) 311:

Works

Telephone (within regional limits): 311

Telephone (within regional limits): 311

Telephone (within regional limits): 311

Telephone (within regional limits): 311

Telephone (within regional limits): 311

Telephone (within regional limits) 311: Fax 905-666-8826

Telephone (within regional limits): 311

Telephone (within regional limits): 311

Telephone (within regional limits) 311: extension 3488

Telephone 905-686-0041: Fax 905-686-0664

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