Regional service impacts in observance of Easter holidays

Whitby, Ontario – The Regional Municipality of Durham is advising residents of impacts to Regional programs and services in observance of Easter holidays.

When and Where: The following programs and/or services will be impacted due to Good Friday (April 3) and Easter Monday (April 6):

• Durham Regional Headquarters in Whitby will be closed, including provincial courts and offices, the Ontario Works Office and the Child Care and Early Years Division Office.
• Directly Operated Child Care Centres will be closed.
• All Family Services Durham locations will be closed.
• Ontario Works offices in Ajax, Oshawa and Uxbridge, as well as the Community Resource Centre on the upper level of 200 John Street West in Oshawa will be closed.
• Adult Day Programs at Hillsdale Estates in Oshawa and Lakeview Manor in Beaverton will be closed. The Port Perry site (431 Paxton Street) Adult Day Program is always closed on Fridays and Mondays.
• Health Department programs and services will be unavailable, including:
  • Oral Health Clinic and Office in Oshawa.
  • Sexual Health Clinics.
  • Breastfeeding Clinics.
  • Immunization Clinics.
  • Water sample drop-off and pick-up service will not be available at these locations between April 1 and April 6. Regular service will resume on April 7 at 8:30 a.m.
    • Durham Regional Headquarters at 605 Rossland Road in Whitby.
    • Durham Region Health Department Port Perry Office at 181 Perry Street in Port Perry.
    • Township of Uxbridge Municipal Office at 51 Toronto Street in Uxbridge.
    • Garnet B. Rickard Recreation Complex at 2440 Durham Regional Highway 2 in Bowmanville.
    • Garnet B. Rickard Recreation Complex at 2440 Durham Regional Highway 2 in Bowmanville.

• Durham Region Transit (DRT) will operate on its weekend schedule from April 3 through April 5. On April 6, DRT will operate on its regular weekday schedule.
• On Demand customers registered with Specialized Services can book their trips up to four days in advance. Other On Demand customers can book their trips up to three days in advance of travel.
• On April 3, the Customer Service Call Centre will be closed.
• On April 3, the On Demand Call Centre will be open from 7 a.m. to 10 p.m.
• The DRT Customer Service Desk at 110 Westney Road South in Ajax will be closed on April 3, but will be open on April 4, 5 and 6.
• For waste collection and waste management facility changes, view the PSA on Waste collection changes for Good Friday on durham.ca.

Why: In observance of Easter holidays.

Note: Please note that Durham Region Outreach will still be available to support those experiencing homelessness. For help with homelessness support, you can connect by:

Email: HomelessHelp@durham.ca.  
Phone: 905-668-4113 extension 5510 or 311 (within Durham Region) extension 5510. 
Toll-free: 1-800-372-1102 extension 5510.

Online tools for court and prosecution services including fine payments, trial requests, early resolution requests, disclosure requests and pre-trial booking system remain available.

For updates about service disruptions all year round, please visit durham.ca/ServiceDisruptions.

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