Missed Garbage or Recycling Pickup

The Blue Box program in Ontario is managed by Circular Materials. For more details, please visit Circular Materials.

Reporting missed garbage, green bin or yard waste pick up in Oshawa or Whitby? Contact your local municipality. 

Was your waste left at the curb? Collection staff do their very best to pick up your materials. Remember, they do not pick up material that has not been properly set out or sorted. Before reporting a missed pickup, check the list of common mistakes:

• Late set out. Set your garbage and recycling out by 7 a.m.
• Too heavy. Bags/bins should weigh no more than 20 kilograms (44 pounds) each.
• More than four garbage bags/cans set out. Garbage bags/cans over the limit must have a bag tag.
• Unacceptable material or materials not put in the correct bin.
• Incorrect liner bags in the green bin. Use only 100 per cent compostable liner bags.

Report a missed pickup

Mistakes happen and we want to know when they do. Complete our Missed Waste Pickup form to report a missed pickup. 

Report a Missed Waste Pickup