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Resources for Social Housing Providers

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Housing Services administers funding to social housing providers in Durham Region, including municipal non-profits, private non-profit providers and housing co-operatives.

All social housing providers manage their own properties, and provide day-to-day property management and tenant relations services.

Durham Social Housing Directives

Durham Social Housing Directives set out local rules under the Housing Services Act, and the responsibility of social housing providers under their service agreements with us.

Rent-geared-to-income (RGI)

Directive 2011-02: Housing Services Act
RGI 2012-06: Absence from Unit
RGI 2012-03: Asset Limits
RGI 2018-06: Bank Account Interest
RGI 2017-01: In-situ Applications
RGI 2013-03: Income - Earnings Exemptions
RGI 2019-01: Income Limits
RGI 2012-01: Income - Ontario Trillium Benefit
RGI 2015-02: Interest Rate for Imputed Income
Directive 2002-02 (revised): Minimum Rent
RGI 2012-04: Notice of Changes
RGI 2018-03: Occupancy Standards and Overhoused Households
RGI 2014-02: ODSP and CPP Disability/OAS Allowance
RGI 2018-01: Pursuit of Income
Directive 2004-04: Quarterly Reporting Reviews
Memo 12-05: Quarterly Reporting Statement
Memo 09-04: Registered Disability Savings Plans
RGI 2014-04: Regional Review Process
Directive 2008-02: Revised Regional Consent Form
Directive 2002-12: RGI Increases of less than $10
RGI 2018-04: Splitting RGI Households
RGI 2014-03: Standard Letter Templates
RGI 2013-02: Support Income - Section 7 Expenses
Memo 09-03: Tax-Free Savings Accounts
Directive 2006-04: Treatment of Lump Sum Income
RGI 2018-05: Verification of Social Assistance

Wait List

Directive 2011-02 : Housing Services Act
CWL 2017-01: DASH Wait List Rules
CWL 2017-02: Application for RGI and Modified Housing Form
Directive 2004-03: Critical Priority Status
Memo 07-14: Provincial Arrears Database
CWL 2018-02: Special Priority Status
CWL 2018-03: Transfer Applications

Housing operations

Directive 2011-02: Housing Services Act
Memo 07-02: Asbestos
Memo 11-10: Energy Efficiency and Refrigerators
Directive 2002-10: Seniors Mandate
OPR 2015-01: Standards - Conflict of Interest
OPR 2015-02: Standards - Leases and Occupancy Agreements
OPR 2015-03: Standards - Property Management
OPR 2015-04: Standards - Number of Board Meetings and Remuneration of Directors
OPR 2013-01: Reporting Critical Injuries of Non-Workers
Memo 11-09: Suite Meters and Electricity Costs Charged to Tenants

Finance, funding and reporting

Directive 2011-02: Housing Services Act
FIN 2013-02: Annual Information Return Template
Directive 2005-04: Annual Information Return - Requirement for New Accountant's Report
Directive 2002-08: Annual Information Returns (AIR) - Federal Providers (formerly Annual Project Data Report)
Directive 2004-06: Capital Related Exceptions to GAAP Reporting for Audited Financial Statements
FIN 2019-03: Cost and Rent Inflation Factors for MNP Providers for 2020
FIN 2018-03: Cost and Rent Inflation Factors for MNP Providers for 2019
FIN 2017-03: Cost and Rent Inflation Factors for MNP Providers for 2018
FIN 2016-03: Cost Factor and Rent Inflation Factor for MNP Providers for 2017
Directive 2007-03: Indemnity and Insurance Coverage
FIN 2019-01: Market Rent Indices for 2020
FIN 2018-01: Market Rent Indices for 2019
FIN 2017-01: Market Rent Indices for 2018
FIN 2016-01: Market Rent Indices for 2017
Directive 2002-09: Ontario Community Housing Assistance Program (OCHAP) and Community Sponsored Housing Program (CSHP) Annual Financial Reporting and Subsidy Request
FIN 2019-02: Operating Cost Indices for 2020
FIN 2018-02: Operating Cost Indices for 2019
FIN 2017-02: Operating Cost Indices for 2018
FIN 2016-02: Operating Cost Indices and Non-rental Revenue for 2017
Directive 2002-05: Requests for Replacement Reserve Funds from Federally Funded Housing Providers
FIN 2013-01: Subsidy Estimate Request

General information

Memo 11-02: Canada Learning Bond
Memo 09-08: Changes to Service Canada Information
INF 2019-03: Government Pension Income (July 2019 to September 2019)
INF 2015-06: Ontario Electricity Support Program
Memo 12-04: Regional Reviews - 2011 and Regional Review Panel
INF 2019-02: Rent Increase Guideline for 2020
Memo 12-03: Social Services Pamphlet

Archived and repealed directives

To obtain a copy of a repealed or archived directive or memo, please contact the Housing Services Division.

Listing of repealed and archived directives and memos

Durham Region RGI Guide

The Durham Region RGI Guide compliments the Housing Services Act and its regulations, as well as local rules set out in the Durham Social Housing Directives.

Durham Region RGI Guide

Housing Forms

Applicant forms

Tenant forms

Housing provider forms

Letter Templates

RGI changes

RGI ineligibility

Requests for information

Overhoused

Pursuit of income

Ontario Works

Support

Old Age Security

Employment Insurance

Notice to Pursue Employment Insurance (EI)

Sponsorship Income

Notice to Pursue Sponsorship Income (Family Class)

Twelve months at market rent

Regional Reviews

Notice of forwarding of Regional Review Package to Panel

Offers/wait list

Rent-geared-to-income (RGI) Training

We have RGI training for all housing providers who administer RGI in our region. You will learn the basics of RGI, how to apply provincial and local rules, and how to use appropriate discretion.

Sessions are geared to both people who are new to RGI calculations as well as those who want to refresh their skills. Sessions are offered twice per year, usually in April and October.

Social Housing Advisory Group (SHAG)

SHAG is a forum for housing providers and Regional staff to share information and ideas related to social housing. SHAG is also an opportunity for housing providers to share best practices. The group gives input on social housing policies and practices to support the implementation of At Home in Durham, the Durham Housing Plan 2014-2024.

SHAG is made up of staff from the Region of Durham, housing providers and board members.

SHAG - Terms of Reference

Meetings

Meetings are open to the public.

The next meeting of the Social Housing Advisory Group will be held:

Wednesday, July 24, 2019
9 a.m. to noon

Region of Durham Headquarters, Room 1-B
605 Rossland Road East, Whitby

View Calendar

Minutes

Read our latest meeting minutes:

For minutes from older meetings, contact Housing Services.

Helpful Links

Landlord and Tenant Board (LTB)
Ministry of Municipal Affairs and Housing (MMAH)
National Housing Strategy
- A Place to Call Home
- Canada Mortgage and Housing Corporation (CMHC)
Ontario Human Rights Commission – Housing

Resources for Social Housing Providers

Meetings

Minutes

Legislation

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