COVID-19 News
Emergency Shelter Programs
Novel Coronavirus (COVID-19) Information for shelter service setting providers
Victims of gender-based violence or trafficking who are in need of supports or emergency accommodation can call Victim Services at 905-721-4226 or Ontario Works in Whitby at 905-666-6239 during normal business hours.
You can stay at an emergency shelter if you have lost your housing and have no other place to stay. The Regional Municipality of Durham does not have emergency housing other than through the emergency shelters.
Shelter beds will be given to people who live in Durham first. All of the homelessness programs in Durham Region must follow the Housing Services Act and its regulations.
Please note: when temperatures are expected to drop below minus 15 degrees Celsius, or if severe winter conditions are anticipated during the next 24 to 36 hours, the Region puts in place its Cold Weather Response Protocol. Emergency shelters are allowed to expand their services. These expanded services may include increasing bed space by using cots, mats and hotel rooms, and staying open during the day.
| Victim Services Support and Emergency Accommodation |
| Victims of gender-based violence or trafficking who are in need of supports or emergency accommodation can call Victim Services at 905-441-9202 or Ontario Works in Whitby at 905-666-6239 during normal business hours. |
The Region is not able to guarantee space at the shelters. You will need to call the shelter for information about staying there.
If you see or know someone in need of emergency shelter, call 9-1-1.
The Region works alongside The Gap Committee to support its ongoing work to prevent and end homelessness.
Find an emergency shelter for you
| Are you fleeing violence or abuse? |
| Learn more about shelters for people fleeing violence or abuse. |
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Are you a single man, a single man with children, or a couple with children? |
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Cornerstone Community Association is an emergency shelter for single men. Cornerstone also has a motel program for single men with children in their care or couples with children in their care. Telephone: 905-433-0254 ext. 228 |
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Are you a single woman or a single woman with children? |
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Muslim Welfare Home is an emergency shelter for single women and women with children. Muslim Welfare Home also has a motel program for women with male children older than 13 and women with physical disabilities who are not able to access the shelter. Telephone: 905-665-0424 |
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DYHSS (Durham Youth Housing and Support Services) Joanne's House is an emergency shelter for youth aged 16 to 24. Telephone: 905-239-9477 |
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Are you a senior with medical needs who can't access a shelter? |
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Cornerstone Community Association has a motel program for seniors with extraordinary medical needs that cannot be accommodated in an emergency shelter. Personal Support Worker (PSW) services and meals are provided. Telephone: 905-433-0254 ext. 228 |
| Transportation help to access a shelter |
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Housing outreach/eviction prevention agencies can provide transportation help (bus tickets, etc.) to individuals/families experiencing homelessness, so they can access a shelter. Please note that this assistance is provided during business hours only. Please contact the police after business hours.
Ajax-Pickering: Community Development Council Durham Telephone: 905-686-2661 (or toll-free at 1-866-746-3696)
Clarington: John Howard Society Telephone: 905-623-6814
Oshawa-Whitby: John Howard Society Telephone: 905-579-8482
Scugog-Brock: North House Telephone: 705-432-8654 (or toll-free at 1-877-406-8723) |
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