Homeless Shelters
Housing-focused shelter programs
Shelter programs in Durham Region can help you if you don’t have any other place to stay. Funded homeless shelter programs are housing-focused, as part of Durham Region’s commitment to ending homelessness in our community.
Shelter programs also act as Community Access Points to our By-Name List and Coordinated Access System.
Victims of gender-based violence or trafficking who need supports or emergency accommodation have more than one option:
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Call Victim Services at 905-721-4226 or Ontario Works in Whitby at 905-666-6239 during business hours.
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Visit the web page Emergency Shelters for Victims of Violence to access a shelter to accommodate your needs and safety.
For help with homelessness Support, you can connect:
Email: Homelesshelp@Durham.ca
905-666-6239 or 1 888-721-0622 extension 5510
311 – press 4 for Homelessness and Housing
| Housing-focused shelter locations in Durham Region |
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Christian Faith Outreach Centre (CFOC) 158 Harwood Ave S., Ajax, Ontario L1S 2H6 Phone: 905-619-1109 or 289-988-0171 Email: info@cfoc.ca Criteria: Both men and women, no pets Capacity: 20 beds
Christian Faith Outreach Centre (CFOC) Address: Sales Pavilion at Ajax Plaza 27 Station St. (Southwest corner of Harwood Ave. S and Station St.) Phone: 289-923-2360 Email: info@cfoc.ca Criteria: Both men and women, support animals (with papers) Capacity: 30 beds
Cornerstone 133 Simcoe Street South, Oshawa, Ontario L1H 4G8 Phone: 905-433-0254 or 1-844-433-0254 Fax: 905-433-2363 Email: GeneralInquiry@CornerstoneDurham.com Criteria: Single men, men with children, couple with children, seniors with extraordinary medical needs that cannot be accommodated in an emergency shelter, no pets Capacity: 40 beds
Durham Youth Services 82 Kings Crescent, Ajax, Ontario L1S 2M6 Phone: 905-239-9477 Email: contact@durhamyouth.com Criteria: Youth ages 16 to 24 years old, no pets Capacity: 10 beds
Muslim Welfare Home 425 Dundas St E., Whitby, Ontario L1N 2J2 Phone: 905-665-0424 or 1-866-666-1115 Email: muslimwelfarecentre@gmail.com Criteria: Single women, single women with children (boys under 12), no pets Capacity: 45 beds |
| Transportation help to access shelters |
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Housing outreach agencies can provide transportation help (bus tickets, etc.) for people who need help to get to a shelter program. Offices are only open during business hours, Monday to Friday. If you need help after hours, you can contact the shelter program for help. Ajax Community Development Council Durham 905-686-2661 Clarington John Howard Society 905-623-6814 Oshawa-Whitby John Howard Society 905-579-8482 Scugog-Uxbridge-Brock North House 705-432-8654 or 1-877-406-8723 |
| Durham Region Winter Warming |
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In collaboration with the Durham Region Health Department and the Homelessness Support System, the Region of Durham has implemented a Winter Warming Plan to provide support to individuals without shelter during the winter months. The Durham Region Health Department issues Extreme Cold Weather Alerts when the temperature is expected to reach -15 degrees Celsius or colder, and/or when the wind chill is expected to reach -20 or colder. When this alert is activated, housing-focused emergency shelters are required to expand their services by increasing the number of available mats/cots, and safe spaces. This can include utilizing hotel accommodations, if necessary, to ensure that no individual is denied shelter from the elements. Additionally, the shelters remain open throughout the day to accommodate individuals seeking warmth and shelter. When people lose their homes, shelter programs provide essential assistance in supporting them on their journey to finding permanent housing and ensuring their basic needs are met. From the moment someone enters a housing-focused shelter or outreach program, they are given support and a plan tailored to their needs to achieve housing stability rather than simply managing their homelessness. Every support, service, and tool offered is directed toward helping individuals and families exit the shelter and return to a safe and appropriate living situation.
More information on health risks associated with exposure to cold weather and how you can protect yourself can be found at Extreme Cold - Region of Durham. Housing-focused sheltersSingle Men, Male Sole Support Parents, and Couples with Children Cornerstone Address: 133 Simcoe St. S., Oshawa Phone: 905-433-0254 or 1-844-433-024 Capacity: 40 beds (Cornerstone uses an additional motel program to support male sole support parents and couples with children and Seniors)
Single Females and Female Sole Support Parents Muslim Welfare Home Address: 425 Dundas St. E., Whitby Phone: 905-665-0424 or 1-866-666-1115 Capacity: 45 beds (Muslim Welfare Home uses an additional motel program to support female sole support parents)
Youth (Ages 16-24) Durham Youth Services Address: 82 Kings Cres., Ajax Phone: 905-239-9477 Capacity: 10 beds
Co-Ed Adults Christian Faith Outreach Centre Address: 158 Harwood Ave. S., Ajax Phone: 905-619-1109 or 289-988-0171 Capacity: 50 beds
Additional Warming Centre Capacity Durham Region is implementing warming centres to offer temporary shelter from the elements to provide additional space for people experiencing homelessness:
During the winter, family motel spaces will expand Family motel programs in Durham Region are expanding the number of available rooms to support the increase in families experiencing homelessness.
Female Sole Support Parents Muslim Welfare Home Phone: 905-665-0424 or 1-866-666-1115
Male Sole Support Parents and Couples with Children Cornerstone Phone: 905-433-0254 or 1-844-433-0254
Ajax and Pickering Dedicated Advocacy Resource Support (DARS) Winter Warming (During inclement weather) 8 p.m. to 8 a.m. Address: 928 Liverpool Rd, Pickering (Peace Lutheran Church (PLC)) Phone: (289)-314-2261 Criteria: Both men and women, pets welcome Capacity: 25 spaces Opening Date: Open
DARS flag system: The program will use the flag pole at the Peace Lutheran Church to let community members know when the program is open.
Oshawa Do Unto Others (DUO) Winter Warming - open 6 p.m. to 8 a.m. Address: 446 Simcoe St. S., Unit D, Oshawa Phone: 905-213-9580 Criteria: Men and women, pets welcome Capacity: 50 to 70 spaces Open: Open **Additional space to open in January***
Backdoor Mission – open 10 p.m. to 8 a.m. Address: 66 Simcoe St. S., Oshawa Phone: 905-728-4664 Criteria: Clinic Clients of Mission United Capacity: 15 beds Opening Date: Open
Whitby Christian Faith Outreach Centre Winter Warming - open 8:30 p.m. to 8 a.m. (Durham Region Headquarters) Address: 605 Rossland Road East, Regional Headquarters building Phone: 365-885-3173 Criteria: Men and women Capacity: 30 spaces Opening Date: December 4
North Durham - Brock, Scugog Township, Uxbridge Outreach Workers from Community Living Durham North - Housing and Homelessness Support Program will be coordinating motel assistance directly for people residing in the North who cannot be accommodated through the housing-focused emergency shelters or overnight warming spaces. Their office line is 905-852-5919 and they can also be emailed at hhsp@cldn.ca
North House can provide transportation help (i.e., bus tickets, etc.) for people residing in the North to access housing-focused emergency shelters or overnight warming programs. They can be reached at:
Offices are only open during business hours, Monday to Friday. If you need help after hours, you can contact the shelter program directly for assistance.
*A contingency plan is in place should further space be needed and will be reviewed on a regular basis. Transportation Housing outreach agencies can provide transportation help (bus tickets, etc.) for people who need help to get to a shelter or warming program. Offices are only open during business hours, Monday to Friday. If you need help after hours, you can contact the shelter or warming program directly for help. |
About homelessness in Durham Region
| Commitment to ending chronic homelessness in Durham Region | ||||||||||||||
| The Regional Municipality of Durham is committed to ending chronic homelessness in our community. We are part of the Canadian Alliance to End Homelessness’s Built for Zero Canada program, which is a nation-wide effort that helps communities end chronic homelessness. Through the collection of real-time data, the Region and its service providers can better address homelessness in Durham and track our progress on homelessness reduction. | ||||||||||||||
| What are housing-focused shelter programs? | ||||||||||||||
| The Region developed a housing-focused approach for shelters in our community. This means that shelters are part of a process to help someone be housed and end their homelessness. In housing-focused shelters and outreach programs, all supports, services and strategies lead to housing, as opposed to just managing the symptoms of homelessness.
From the moment someone enters shelter, there are supports and a plan to ensure a safe and appropriate exit from shelter. Shelter programs are part of the process of helping people end their homelessness while helping to meet their basic needs. You can learn more about how housing-focused shelters in Durham Region operate through our Service Standards. OrgCode Consulting, Inc. and the Canadian Alliance to End Homelessness (CAEH) partnered to create guidelines for shelters to become housing-focused, as part of the Canadian Shelter Transformation Network. You can learn more about housing-focused shelters from the Canadian Shelter Transformation Network. Shelter programs focus on short-term stays and have a commitment to helping people exit the shelter to housing. From the moment you access shelter, staff will ask you about your housing plan and work with you to put that plan in action. Everyone in shelter needs to be working on their housing plan as much as possible. You can contact the shelter program directly to start the intake process. |
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| By-Name List and Co-ordinated Access System | ||||||||||||||
| To help streamline access to housing and supports, the Region uses a By-Name List and Co-ordinated Access System. The By-Name List is a list of people currently experiencing homelessness, who provide consent to receive supports, and are engaged with the support system. The Co-ordinated Access System is used to connect people on the By-Name List with wrap-around supports and housing to help end their homelessness. People must consent to services before services can be provided. | ||||||||||||||
| Street Outreach Strategy | ||||||||||||||
| Durham’s Street Outreach Teams are made up of staff from various organizations in Durham. Outreach teams are working to ensure unsheltered residents have access to the supports and services they need, including access to housing-focused shelter programs. Street Outreach Workers, from a variety of organizations and services, are meeting with unsheltered residents across Durham Region to obtain their consent to add them to our By-Name List and connect them with a dedicated case manager, who will help them access supports and services. | ||||||||||||||
| Primary Care Outreach Program (PCOP) | ||||||||||||||
| The Primary Care Outreach Program (PCOP) provides outreach services year-round to vulnerable populations in Durham Region. The PCOP is a partnership between Durham’s Health and Social Services departments and consists of an advanced care paramedic and social worker. The advanced care paramedic provides physical assessments, vital signs, wound care and blood sugar monitoring, while the social worker provides assessment and service navigation. Together, they coordinate referrals to community supports. | ||||||||||||||
| How can I help? | ||||||||||||||
If you see a vulnerable resident in crisis, please dial 9-1-1 and emergency services will respond to the situation.
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| Research Reports & Policy Publications | ||||||||||||||
| The Policy Paper on Homelessness and Related Challenges outlines the current challenges in Durham Region, community bright spots that are making a difference, and opportunities for advocacy to the federal and provincial government. OrgCode Consulting Inc. Report - December 8, 2022 A Renewed Homelessness and Housing Support Service System for the Regional Municipality of Durham |
North Durham – Brock, Scugog Township, Uxbridge
Outreach Workers from Community Living Durham North - Housing and Homelessness Support Programwill be coordinating motel assistance directly for people residing in the Northwho cannot be accommodated through the housing-focused emergency shelters or overnight warming spaces. Their office line is 905-852-5919 and they can also be emailed at hhsp@cldn.ca
North House can provide transportation help (i.e., bus tickets, etc.) for people residing in the North to access housing-focused emergency shelters or overnight warming programs.
They can be reached at:
- 289-640-1929 (main office line)
- 705-432-8654
- 1-877-406-8723
Offices are only open during business hours, Monday to Friday. If you need help after hours, you can contact the shelter program directly for assistance.
- More information about Housing-Focused Emergency Shelters and Winter Warming Spaces can be found at Homeless Shelters - Region of Durham.
- More information on health risks associated with exposure to cold weather and how you can protect yourself can be found at Extreme Cold - Region of Durham.
*A contingency plan is in place should further space be needed and will be reviewed on a regular basis.
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