Shelters, Warming Centres and Cooling Locations
The Region of Durham is legislated by the province of Ontario as a Service System Manager for Housing and Homelessness and designated by the federal government as the Community Entity.
Emergency shelter programs in Durham Region can help you if you don’t have any other place to stay. Funded homeless shelter programs are housing-focused, as part of Durham Region’s plan to address homelessness in our community.
For help with homelessness Support, you can connect:Email: Homelesshelp@Durham.ca
Phone: 905-668-4113 extension 5510
Toll free: 1-800-372-1102 extension 5510
311 - extension 5510
Shelter programs also act as Community Access Points to our By-Name List and Coordinated Access System.
Victims of gender-based violence or trafficking who need supports or emergency accommodation have more than one option:- Call Victim Services at 905-721-4226 or Ontario Works in Whitby at 905-666-6239 during business hours.
- Visit the web page Victims of Domestic Violence to access a shelter to accommodate your needs and safety.
| Emergency shelter locations in Durham Region |
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Christian Faith Outreach Centre (CFOC) - Doors of Compassion 1635 Dundas Shelter 1635 Dundas St E., Whitby, Ontario L1N 2K9 Intake phone: 365-885-3173 Email: docintake@cfoc.ca Criteria: Co-ed, pet friendly Capacity: 45 beds 1635 Dundas site inquiries Security & Facility inquiries phone: 905-723-9149 Email: 1635security@durham.ca
CFOC - Doors of Compassion 158 Harwood Ave S., Ajax, Ontario L1S 2H6 Intake phone: 365-885-3173 Site phone: 905-619-1109 Email: info@cfoc.ca Criteria: Co-ed, no pets Capacity: 20 beds
CFOC - Doors of Compassion Address: Sales Pavilion at Ajax Plaza 27 Station St. (Southwest corner of Harwood Ave. S and Station St.) Intake phone: 365-885-3173 Site Phone: 289-923-2360 Email: info@cfoc.ca Criteria: Co-ed, dog friendly Capacity: 30 beds
Cornerstone 133 Simcoe Street South, Oshawa, Ontario L1H 4G8 Phone: 905-433-0254 or 1-844-433-0254 Fax: 905-433-2363 Email: GeneralInquiry@CornerstoneDurham.com Criteria: Single men, men with children, couples with children, seniors with extraordinary medical needs that cannot be accommodated in an emergency shelter, no pets Capacity: 40 beds
Durham Youth Services 82 Kings Crescent, Ajax, Ontario L1S 2M6 Phone: 905-239-9477 Email: contact@durhamyouth.com Criteria: Youth ages 16 to 24 years old, no pets Capacity: 10 beds
Muslim Welfare Home 425 Dundas St E., Whitby, Ontario L1N 2J2 Phone: 905-665-0424 or 1-866-666-1115 Email: muslimwelfarecentre@gmail.com Criteria: Single women, single women with children (boys under 12), no pets Capacity: 45 beds |
| Transportation help to access shelters |
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Housing outreach agencies can provide transportation help (bus tickets, etc.) for people who need help to get to a shelter program. Offices are only open during business hours, Monday to Friday. If you need help after hours, you can contact the shelter program for help. Ajax Community Development Council Durham 905-686-2661 Clarington John Howard Society 905-623-6814 Oshawa-Whitby John Howard Society 905-579-8482 Scugog-Uxbridge-Brock North House 705-432-8654 or 1-877-406-8723 |
| Durham Region Winter Warming |
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In collaboration with the Durham Region Health Department and the Homelessness Support System, the Region of Durham has implemented a Winter Warming Plan to provide support to individuals without shelter during the winter months. The Durham Region Health Department Issues Extreme Cold Weather Alerts when the temperature is expected to reach -15 degrees Celsius or colder, and/or when the wind chill is expected to reach -20 or colder. When this alert is activated, housing-focused emergency shelters are required to expand their services by increasing the number of available mats/cots, and safe spaces. This can include utilizing hotel accommodations, if necessary, to ensure that no individual is denied shelter from the elements. Additionally, the shelters remain open throughout the day to accommodate individuals seeking warmth and shelter. When people lose their homes, shelter programs provide essential assistance in supporting them on their journey to finding permanent housing and ensuring their basic needs are met. From the moment someone enters a housing-focused shelter or outreach program, they are given support and a plan tailored to their needs to achieve housing stability rather than simply managing their homelessness. Every support, service, and tool offered is directed toward helping individuals and families exit the shelter and return to a safe and appropriate living situation. More information on health risks associated with exposure to cold weather and how you can protect yourself can be found at Extreme Cold - Region of Durham. As of March 31, 2024 all warming centre locations have been closed. |
| Durham Region Cooling Locations | ||||||||||||||||
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2024 Community Hot Weather Response Locations for Individuals Experiencing Homelessness If you see someone in need of assistance that is a life-threatening emergency, call 911. If they need assistance, but not an emergency response, call the Durham Regional Police Services Non-Emergency Line: 905-579-1520. Links to local municipal programs and places to help you stay cool can be found here: Extreme Heat and Humidity - Region of Durham.
Local and municipal programs and places to help you stay cool
Additional Cooling Locations
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