Regional service impacts

Canada Post Labour Disruption

The Regional Municipality of Durham would like to notify residents that some incoming and outgoing mail could be affected by the ongoing labour disruption at Canada Post. 

Other Ways to Access Services

• Water and Sanitary Sewer Bills:
  • Access and pay bills through Durham Region’s web-based portal at MyDurhamWater.
  • You can pay your water and sewer bill at a financial institution or by cheque at the following drop box locations.

• Social Services Programs:
  • Pick up or deliver documents in person at Regional Headquarters or your local office.
    
    
• Durham Region Local Housing Corporation:
  • Hand in documents in person at Regional Headquarters or Durham Regional Local Housing Corporation sites for scanning and return.
    
    
• Provincial Offences Act (POA) Fines:
  • Pay fines in person at Regional Headquarters, online at www.paytickets.ca, over the phone at 905-668-3130 or 1-866-779-8839, or at any POA court office in Ontario.
  • For time-sensitive material, visit the court office at 605 Rossland Road East, Whitby. General inquiries can be emailed to poa.courts@durham.ca.
    
    
• Durham Region Transit (DRT) Specialized Services:
  • Drop off applications at Durham Regional Headquarters or DRT Customer Service counter at 110 Westney Road South, Ajax during regular business hours.
  • Applications can also be emailed to eligibility@durham.ca or faxed to 905-619-9693.

Public Health and General Inquiries

For questions about immunization, oral health, water safety, tobacco control, food safety, and other health concerns, and to learn more about how the strike impacts Regional services, contact Durham Region by calling 311 or visit the myDurham 311 Customer Portal at myDurham 311.ca, available 24/7.

For more information on Canada Post delays and restrictions, visit CanadaPost.ca. For full details on Regional service impacts, visit the Public Service Announcement.