Court Appearances (Provincial Offences)

If you have recently received a summons or if your matter has previously been adjourned, you are required to appear by Zoom audio or videoconferencing.

*Effective Monday, April 19th, 2021, the Zoom links have changed.  Please read carefully*

Audio/Video Conferencing Connection Details:

To connect by audio or videoconference, follow the directions below:

To Join by Telephone:

• Call (local) 1-647-374-4685 or (toll-free) 1-855-703-8985.  Enter the Meeting ID and Passcode for the courtroom you are to appear in.  If you do not have a participant number, press # to skip.

To Join by Video:

• Go to https://zoom.us/join.  Enter the Meeting ID an Passcode for the courtroom you are to appear in.

*If you have a Remote Early Resolution Meeting with the prosecutor, call the phone number as indicated on your Notice.

A Zoom account is not required to participate in Zoom hearings.  For more information on how to operate Zoom, view the Zoom User Guide for Remote Hearings in the Ontario Court of Justice.  If you wish to download the Zoom application free of charge, visit https://zoom.us/.  User tutorials for Zoom are available at http://support.zoom.us/hc/en-us/articles/206618765-Zoom-Video-Tutorials.

If you are disconnected from the court proceeding, immediately try to reconnect using the same Meeting ID and Passcode.  If you are still having issues, please call the main office at 905-668-3130 or toll-free at 1-866-779-8839.

Note: Recording/photographing/live streaming of court proceedings is strictly prohibited.  It is an offence under Section 136 of the Courts of Justice Act, and may constitute contempt of court, to record, photograph, publish or broadcast court proceedings without express permission of the presiding judicial official.  The Protocol Regarding the Use of Electronic Communication Devices in Court Proceedings remains in effect.

Regular court etiquette and decorum is expected to be followed in a virtual court environment. To ensure participation in virtual court appearances is as effective as possible, participants should follow the guidelines as outlined below: 

• Avoid using Wi-fi.  Connection using an Ethernet cable will always be faster and more reliable.  If you must use Wi-fi, make sure you're in close range.
• Use a desktop computer or laptop to join.  You can use an iPad or Smartphone to connect to Zoom, but using a desktop computer or laptop allows you to experience more Zoom features.  It is recommended that you install the Zoom application but it is not necessary.
• Join early.  Be prepared to join the court proceeding at least 15 minutes before your scheduled appearance time.  This will allow you time to address any technical issues you may encounter before your court appearance.
• Find a quiet and private space.  If you are participating by videoconferencing, ensure that your background is neutral and appropriate for a court environment. It should not display anything private or offensive.
• Minimize disruptions.  Turn off other devices in your vicinity so you are not distracted.  Turn off notifications and alarms on the device you are using for your court appearance.
• Charge your device or be connected to a power supply.  You want to ensure that your device does not run out of batteries during your court appearance.
• Dress appropriately.  If you are appearing by video, your clothing should be appropriate for a formal court environment.
• If possible, use a headset with a microphone.  This will reduce the amount of background noise and your voice will be clearer and louder.
• Identify yourself.  If you connect with videoconferencing through Zoom, your screen name should be your given name and surname.  Do not use nicknames or short forms.  If you are an observer, rename yourself as Observer prior to joining the court proceedings.
• Indicate your designation if you are a prosecutor or legal representative.  Indicate your designation in your username prior to joining the court proceedings.
• No food or drink.  Please do not eat or drink during your court appearance, however, water is allowed.

More information regarding virtual court proceedings is available on the Ontario Court of Justice website (Guidelines re: Remote Hearings in the Ontario Court of Justice).

• You will be placed in a virtual waiting room until you are admitted by the Clerk.  
• You are to remain muted until you are addressed by the Court or you have been asked to speak.
• If you are joining the courtroom by telephone, pressing *6 will mute/unmute you.
• Do not put the call on hold or on speaker as this will cause disruption to the court proceedings.
• When addressing the Court, say your first and last name.
• Speak clearly and slowly to make sure everyone can hear you.  Remember to unmute yourself before speaking.  It is important not to speak while others are speaking to avoid cross-talk.
• The Justice of the Peace should be referred to as "Your Worship".
• Wait for your case to be called as there may be multiple cases scheduled at once. 
• You should collect and organize all materials that you require during the proceedings such as a pen and paper, evidence and any other items needed.
• Avoid shuffling papers or making unnecessary noise as this can be distracting.
• If you are having any technical difficulties during your court appearance, such as struggling to see, hear or follow the hearing, let the Court know right away.  If you are participating by video, you can raise your hand by pressing the virtual hand button.  If you are joining by audio, you can press *9 to raise your hand.
• If you get disconnected from the proceedings, immediately try to reconnect.  You should have the Meeting ID and Passcode nearby so that you can rejoin quickly.  If you are still having problems connecting, contact the main office at 905-668-3130 or toll-free at 1-866-779-8839.
• If court is on a recess or break, you can either remain connected to the meeting or reconnect when the recess is over.  If you decide to disconnect from the proceedings, it is your responsibility to reconnect at the time given by the Justice of the Peace.  Failure to reconnect can result in your matter proceeding in your absence.
• Once your matter has been completed, you will be excused by the Justice of the Peace and you are able to leave the proceedings.

Note: The Durham Region Court Office appreciates the cooperation and patience of all participants during the transition of using remote technology for conducting court appearances.

My court date was scheduled between Monday, March 16th, 2020, and Friday, March 5th, 2021.  Will my matter be rescheduled?  How will I be notified?

Yes.  A notice of your new court date will be sent to you by mail to the address on file with the court.  If you have changed your address, fill out a Change of Address form. You can also check to see if your matter has been rescheduled by visiting Ontario.ca/ticketsandfines. If you need more information, please contact the Durham Region Provincial Court office at 905-668-3130 or toll-free at 1-866-779-8839.

What should I do if I missed my court date?

If you missed your court date, immediately contact the court office at 905-668-3130 or toll-free at 1-866-779-8839 to inquire about your matter. 

All Provincial Offences Court proceedings are open to the public, subject to judicial direction or order.  If you are interested in observing POA court proceedings, please contact the court office at 905-668-3130, or toll-free at 1-866-779-8839, for the most up-to-date court schedule.  

To join live Remote Early Resolution proceedings by telephone:

• Dial the toll-free number (US and Canada) 1-866-261-6767 or the International dial-in number 1-416-850-2050.
• Once prompted, enter access code 2080694.
• The court will be on recess between each time tier.  The public line will not be accessible during court recesses/lunch.

To join live Virtual First Appearance/Case Management Court:  

• To connect by videoconference through Zoom, click https://zoom.us/join and enter the Meeting ID and Passcode for the courtroom you are wanting to observe. 
• To connect by telephone through Zoom, call 1-647-374-4685 or toll-free 1-855-703-8985.  Enter the Meeting ID and Passcode for the courtroom you are wanting to observe.

• It is recommended that you connect through videoconference and rename yourself as "Observer" before joining.
• The court will not be accessible during recesses/lunches.  

Audio recording of proceedings is permitted by counsel, paralegals licensed by the Law Society of Ontario, court staff, members of the media, and litigants provided it is done solely for note-taking purposes and the presiding judicial officer has been advised before the recording commences. Audio recording of proceedings is also permitted by members of the public provided it is done solely for note-taking purposes and the express permission of the presiding judicial officer is first obtained. These audio recordings cannot be transmitted.

Prosecutor Contact Information

• If you have received a summons to attend court for charges laid by the Durham Regional Police (DRPS) or Ontario Provincial Police (OPP) and you wish to receive your disclosure or speak to a Provincial Prosecutor, email DurhamPOA@ontario.ca or call the Durham Region Crown Attorney's Office at 905-743-2700. 
• If you have received a ticket issued by the Durham Regional Police (DRPS), Ontario Provincial Police (OPP), or a smaller municipal agency such as Durham Region Health, and you wish to speak to a Prosecutor, visit Prosecution Services or call 905-668-3130.
• If you have been charged by another enforcement agency not listed above and you are needing their contact information, email the court office or call 905-668-3130.

Please attend our Court Services webpage for more information on how to pay your fine.