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Crisis and Suicide Prevention

Emergency

Dial 9-1-1 if you require emergency services, or go to your nearest emergency department.

Mental health crisis services in Durham Region

Crisis and suicide prevention call 9-8-8

Call or text 9-8-8 to access bilingual, trauma-informed, and culturally appropriate mental health and suicide prevention support. The service is free and can be accessed 24 hours a day, 7 days a week, 365 days a year. Trained crisis responders are there to listen and to provide non-judgmental, compassionate support, offering a safe space to talk. Translation services may be requested.

Other crisis services

Distress Centre Durham 905-430-2522 and 1-800-452-0688

Specially trained responder volunteers provide:

  • Emotional support and encouragement;
  • Crisis management;
  • Suicide risk assessment;
  • Community resource/referral information; and
  • Emergency intervention.

Durham Mental Health Services 905-666-0483 or 1-800-742-1890 (toll-free)

Telephone support is available toll free, 24 hours per day, to support the individual (16+) in crisis and/or their supports. A community visit by our mobile crisis team can be arranged to support the individual in their preferred environment. Follow-up support, including linkage and referral to other community supports, are also available.

Kids Help Phone 1-800-668-6868

Kids Help Phone is Canada’s only 24/7 e-mental health service offering free, confidential support for kids, teens and young adults in English and French.

211Central.ca dial 2-1-1

2-1-1 is a service available by phone, text, online search, email or chat that connects people to local services, programs and community supports. 2-1-1 is free, confidential, and available in over 150 languages. Additional identity specific and culturally relevant supportive crisis lines can be accessed through this service.

Contact us

Health Department - Durham Health Connection Line
The Regional Municipality of Durham
605 Rossland Road East
Whitby, Ontario L1N 6A3
Telephone (within regional limits): 311
Fax: 905-666-6214
Email the Health Department
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