The water meter measures the amount of water your home uses. We use it to calculate your water bill.
When the meter needs replacing, the Region, or our contractor Neptune Technology Group, will contact you to change it. You will receive a letter and must book an appointment.
We always arrive in uniform and carry identification, and will never arrive unannounced.
Problem with the water meter?
If you have a problem with the water meter, contact your local Region of Durham Works Department depot.
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