Office of the CAO

In 2017, we took this organization to new heights. By delivering outstanding programs and services, we injected our community with innovative ideas and showcased our dedication to customer service. Learn more in our 2017 Year in Review.

The Chief Administrative Officer (CAO) is the most senior manager at The Regional Municipality of Durham. The CAO reports to Durham Regional Council and works with the elected Regional Chair to carry out Durham Regional Council direction. Dr. Garry Cubitt is the Regional CAO.

The CAO's role is to:

• Lead and bring together the efforts of all departments.
• Make policies and plans to guide the Region.
• Give Durham Regional Council the information they need to make decisions.
• Link with other governments and outside agencies.

The CAO makes sure that the Region:

• Works to reach our goals.
• Provides excellent customer service.
• Acts according to our values.
• Delivers projects on time and within budget.
• Provides a safe and healthy workplace.

A team of seven department heads, also known as commissioners, support the CAO. Each is responsible for specific service areas:

• Corporate Services
• Durham Region Transit
• Finance
• Public Health
• Planning and Economic Development
• Social Services
• Works

Three operational units also support the CAO:

• Corporate Communications Office
• Corporate Policy and Strategic Initiatives
• Durham Emergency Management Office

Profile

Garry Cubitt has more than 45 years of experience serving Durham Region. He became the Chief Administrative Officer in 1993. Prior to this, he worked in the Region's Social Services Department since the Region was formed. Dr. Cubitt graduated from Trent University and the University of Toronto.

As CAO, he works closely with the Region's senior managers to ensure that the organization meets the needs of the Durham community through leadership, co-operation and service excellence. An Oshawa resident, Dr. Cubitt is also very active in the community, serving on local boards and as a Governor of Durham College.

Message

The Region of Durham's goal is to meet the needs of our community through leadership, innovation, co-operation and service excellence. We offer a wide range of services from child care to long-term care. We also provide services such as affordable housing and safe drinking water. Our website is a key tool in providing information about all of these services and connecting with you. We want to hear about how we are doing. Let us know how we can serve you better by visiting the Report an Issue page and Your Opinion Counts page.