Living, preparing, promoting and building our communities.
The Regional Municipality of Durham's Social Services Department has six divisions committed to delivering professional and high-quality services. Many residents across Durham Region will need one or more of these services at some point in their life. Our department's principles of care, excellence, learning and leadership are the foundation of our programs and services.
Find information about additional support services and resources through out Living With Low Income pages.
| Business Services Division |
| The Business Services Division offers administrative, financial and emergency programs. We aim for excellent customer service and responsible resource management. We help people reach their full potential. |
| Child Care and Early Years Division (CCEYD) |
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The Child Care and Early Years Division (CCEYD) is the Service System Manager (SSM) for child care and early years programs across Durham Region. As the SSM, the division’s role is to ensure that programs and services are coordinated, responsive, and designed to meet the evolving needs of children and families in the community. The CCEYD strives to ensure that all children have the opportunity to grow, learn, and thrive in safe, inclusive, and high-quality learning environments. To achieve this, the CCEYD works in partnership with families, service providers, educators, and community agencies. The CCEYD supports:
Through these supports, the CCEYD works to create a strong, equitable, and sustainable early learning and child care system in Durham Region that supports children in reaching their potential and meets the needs of local families. |
| Family Services |
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Family Services improves the quality of life for residents living and working in Durham Region. We provide timely and accessible counselling, an Employee Assistance Program, a Partner Assault Response Program, education, case management for Adults with Developmental Disabilities, outreach mental health and addiction support for those experiencing homelessness, and support for older adults who are at risk. |
| Housing Services |
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Durham Region’s Housing Services Division is the legislated Service Manager of community housing under Ontario’s Housing Services Act. Housing Services works with non-profit and co-op housing providers, landlords, and community organizations to support and manage housing. The division works to support access to safe, inclusive, and stable housing for people in our community who need support. Housing Services also directly manages Housing Durham properties owned by the Region and helps create new affordable housing. Housing Services offers financial supports to eligible households, such as:
These programs help eligible households afford and keep housing in the non-profit, co-operative, and private rental market. The division also runs Durham Access to Social Housing (DASH), a centralized waitlist and application system for rent-geared-to-income housing and housing benefits across the region. |
| Income, Employment and Homelessness Support Services |
| Income, Employment and Homelessness Support delivers the Ontario Works Program. Ontario Works gives financial assistance to people in need. It also supplies basic health benefits. A wide range of employment services are also available to help people find jobs. |
| Long-Term Care and Services for Seniors |
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Long-Term Care and Services for Seniors provides programs and services in four long-term care homes. The Region owns and operates each accredited home. We also provide:
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Quality service delivery
View our Canada Awards of Excellence profile
We use the Framework for Excellence as developed by Excellence Canada. It guides our staff, services and programs. We want to reach the highest standards for you. In 2015, we received the Order of Excellence through the Canada Awards for Excellence (CAE). This award is for organizations that significantly improve the quality of life of Canadians.
Most recently, we were honoured with Gold certification in the Excellence, Innovation and Wellness standard—demonstrating the department’s commitment to long-standing excellence.
The Governor General of Canada is the Patron of the CAE. The CAE is the most prestigious awards program in Canada.
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