Long-Term Care Homes COVID-19 Update

Currently, there are no active cases at the home. Should this change, families will be notified and the information below will be updated. 

Please refer to the chart below for up-to-date information on active cases and areas in isolation and outbreak:

*RHA Status refers to classifications affecting the entire RHA

Please note that if you are the emergency contact or Power of Attorney (POA) for a resident who tests positive, you will be contacted directly by the home.

For additional details on COVID-19, please visit the Durham Region COVID-19 Data Tracker.

We continue to follow all IPAC, Public Health and Ministry requirements and will update this site as required.

Current as of November 30, 2023 at 12:29 p.m. 

Please refer to the chart below for up-to-date information on active cases and areas in isolation and outbreak:

*RHA Status refers to classifications affecting the entire RHA

**Resolved is an indication that residents have met the criteria for symptom improvement and are no longer considered infectious. It is not an indication that they have recovered or of their overall clinical/medical state due to impacts of COVID-19. The residents remain in isolation and the appropriate PPE must still be used until the outbreak is declared over.

Thank you for your understanding. The health and safety of our residents—and the team members who care for them—remains our highest priority.

Please note that if you are the emergency contact or Power of Attorney (POA) for a resident who tests positive, you will be contacted directly by the home.

For additional details on COVID-19, please visit the Durham Region COVID-19 Data Tracker.

We continue to follow all IPAC, Public Health and Ministry requirements and will update this site as required.

Contact Us:

For questions/concerns related to visiting guidelines, Essential Caregivers (including to be registered as an EC) and testing requirements, please call our receptionist at (905) 579-1777 Monday to Friday from 8:30 a.m. to 4:30 p.m. and reception can direct your call accordingly.

For questions/concerns related to resident care, status, absences, and other resident matters, please contact the nursing station directly.

Currently, there are no active cases at the home. Should this change, families will be notified and the information below will be updated. 

Please refer to the chart below for up-to-date information on active cases and areas in isolation and outbreak:

*RHA Status refers to classifications affecting the entire RHA. 

Please note that if you are the emergency contact or Power of Attorney (POA) for a resident who tests positive, you will be contacted directly by the home.

For additional details on COVID-19, please visit the Durham Region COVID-19 Data Tracker.

We continue to follow all IPAC, Public Health and Ministry requirements and will update this site as required.

Current as of November 29, 2023 at 10:36 a.m. 

Please refer to the chart below for up-to-date information on active cases and areas in isolation and outbreak:

*RHA Status refers to classifications affecting the entire RHA

**Resolved is an indication that residents have met the criteria for symptom improvement and are no longer considered infectious. It is not an indication that they have recovered or of their overall clinical/medical state due to impacts of COVID-19. The residents remain in isolation and the appropriate PPE must still be used until the outbreak is declared

Durham Region Public Health has declared a Home Wide COVID-19 outbreak at Lakeview Manor. For any resident who is affected as part of the outbreak, the home has spoken to the Resident or contacted their family.

During this outbreak only 1 essential caregiver per resident per day will be able to enter the building and masking for Essential Caregivers is mandatory during the outbreak.

Thank you for your understanding. The health and safety of our residents—and the team members who care for them—remains our highest priority.

Please note that if you are the emergency contact or Power of Attorney (POA) for a resident who tests positive, you will be contacted directly by the home.

For additional details on COVID-19, please visit the Durham Region COVID-19 Data Tracker.

We continue to follow all IPAC, Public Health and Ministry requirements and will update this site as required.

FAQ's  - I'm a family member and would like more information

Last updated: November 6, 2023

Should you have any questions, please reach out to a member of the management team at the home.

What are the current requirements to visit?

• All general visitors, including children under the age of 5, can visit homes. 
• Outdoor visits can be any size, space permitting.
• There can be up to 4 general visitors and/or caregivers visiting a resident at one time.

Do I need to be tested prior to arriving at the long-term care home?

No, testing is no longer required upon entry to a long-term care home. 

How many people can visit?

A maximum of four people (caregivers and visitors) per resident at a time for indoor visits. Outdoor visits can be any size, space permitting.

Can children visit?

Yes, all general visitors, including children under the age of 5, can visit homes. 

What proof of vaccination is needed at the screening desk?

Proof of vaccination is no longer required to enter a Regional Long-Term Care home.

Where can I go while visiting?

Visiting can occur in resident rooms, in the hallways of the home area, home area lounges, and TV rooms. Visiting in common areas off the home areas is permitted. 

Should the home be placed into an isolation, precaution situation or outbreak, the home will then determine the visiting area locations, and provide direction to visitors and caregivers.

Are visitors allowed to eat and drink in the home and remove their mask while in the resident’s room?

As of November 7, 2023, based on the advice of the Chief Medical Officer of Health, the Ministry of LTC has announced the following enhanced masking measures for non-outbreak situations will be in effect:

• Staff, students, support workers and volunteers are required to wear masks when in resident areas indoors.  This includes the common areas of the home such as the main floor, auditorium and elevators.  Masks are not required in staff areas such as kitchen, laundry, offices. 

• It is strongly recommended that visitors and caregivers wear masks in resident areas indoors except when with the resident in the resident’s room or when eating or drinking with the resident in communal spaces. 

Are activities are still permitted?

To support the mental health and well-being of residents, activities within the home – such as communal dining, social activities and exercise classes are permitted.

Are there specific visiting hours?

We encourage regular visits from family and friends. Family and friends are welcome to participate in our social programs, Family Council and resident care conferences. There are no restricted visiting hours. However, we ask visitors to check with staff if they want to visit between 8 p.m. and 7 a.m. 

Please use the Visitor Sign In/Out logs at each visit as it is important to know who is in the building in the event of an emergency.

Can I take my loved one home or on a day outing?

Yes.   

What happens when the resident returns home from the outing?

As of March 31, 2023, daily temperature checks or screening of residents returning from an absence are no longer required, however, staff will continue to monitor residents daily to detect for the presence of infection.

Do individuals taking a resident on a day absence require testing?

No, testing is no longer required upon entry to a long-term care home

Can a resident leave for a medical appointment?

Yes, medical appointments are permitted.

What happens if I test positive with COVID-19 and I have recently visited or spent time with a resident?

Please call and advise the home immediately. The home will consult with Public Health to determine risk and timing of the exposure, and advise if any isolation and testing is required of the resident and/or the home area.

FAQ -  I’m a community member and would like to thank staff

Your support and encouragement means the world to our team. A simple thank you goes a long way. You can send us a note electronically, and we will share it with the team. For the health and safety of our residents and staff, we are not accepting donations of homemade food or other gifts.

If you have other items you would like to donate, please check with our home administration first.