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Care Pathway

Care Pathway for the Management of Perinatal Mental Health

HomeHealth and WellnessHealth Care Professionals
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The following pathway* provides options for mental health supports and services available to Durham Region residents experiencing Perinatal Mood Disorders (PMD).

Options are categorized in a step-care approach and based on the client’s assessed needs as determined by their care practitioner and as related to their scores:

  • Edinburgh Postnatal Depression Scale (EPDS)
  • Generalized Anxiety Disorder Scale (GAD-7)
  • Patient Health Questionnaire (PHQ-9)

A person can enter at any step in the pathway and move up or down based on the severity of illness and response to prior interventions. Ongoing monitoring by the care practitioner is required.

Stepped care approach

Icon with the word ask
Step 1
Ask about the well-being of the pregnant or postpartum person at every visit to identify the need for mental health support and treatment.

Ask about mood and well-being of the pregnant or postpartum person at each visit and consider input from patient’s circle of care. Assessment Tools can be used, including the Edinburgh Perinatal/Postnatal Depression Scale (EPDS), Generalized Anxiety Disorder (GAD-7), and Patient Health Questionnaire (PHQ-9).

Identify factors that precipitate or exacerbate mental health symptoms (e.g., lack of support, financial difficulties, domestic violence, alcohol, or substance use disorders, etc.).

Icon with the word advise
Step 2
Advise by providing education on perinatal mental health and arrange support to mitigate factors that are affecting mental health.

Provide information about mental health problems in pregnancy and postpartum, how common they are and that effective treatments are available. Discuss strategies to increase practical and emotional social support, improve night-time sleep and incorporate regular meals and physical activity. These factors may improve mental health on their own for those with mild or subclinical symptoms and in conjunction with mental health treatments for those with problems that are more severe.

Link to community supports. Across Ontario, the Healthy Babies Healthy Children (HBHC) program is a free program delivered through Ontario’s public health units in partnership with hospitals and other community partners to help families receive supports and services to enhance mental health, self-care, and parenting capacity in the community. Arrange assistance in addressing precipitating and perpetuating factors, including resources available in the community to provide support (e.g., accessing financial, legal, and domestic violence support, and accessing care for substance use disorders).

Icon with the word assess
Step 3
Assess the severity of the mental health concern.

Some mental health issues can resolve on their own with time and support, or with addressing the other risk factors or concerns. However, other issues may be more persistent and develop into a clinical mental disorder requiring more than supportive interventions. For presentations that require clinical intervention, treatment planning is guided by the severity of the illness (mild, moderate, severe, and urgent), which is assessed by considering the number, nature and persistence of symptoms and the degree of impact on quality of life.

Icon with the word assist
Step 4
Assist by recommending or implementing a treatment step.

A stepped-care management plan may include a range of treatment options and interventions and is adaptable to a patient’s changing needs and preferences. An individual can enter the pathway at any step and move between steps based on severity of illness and in response to interventions. Regardless of which "step" is being considered, child care support is essential in the care management plan. The HBHC program offers a home-visiting program so families can receive supports and services they need, including to enhance maternal mental health, self-care, and parenting capacity while in the community.

Icon with the word arrange
Step 5
Arrange follow-ups to monitor recommended treatment plan. Make modifications or changes to treatment step as required.

Address barriers to treatment uptake, review risk factors and discuss progress to determine whether new level of treatment step is required.

Frequency of initial follow-up should be at minimum every two weeks during active treatment phase (12 weeks). More frequent contact may be required if there is a higher severity of illness or medication is prescribed and may be less frequent as symptoms improve. Be clear about which health professional is providing follow-up care.

Use the assessment tools to monitor symptoms. Scores on a GAD-7 <5, PHQ-9 <5 or EPDS <10 on at least two assessments that are at least two weeks apart suggest remission.

Follow patient to remission. Follow the individual on medication treatment for at least six months or longer after remission to assess need for ongoing treatment.


Screening tools

  • The tools below are used internationally and have been translated into various languages and validated in diverse populations.
  • Tools have been formatted to be completed electronically, saved and/or printed, or shared electronically for the patient to complete.

Perinatal/Postnatal Depression Scale (EPDS)

Generalized Anxiety Disorder-7 (GAD-7)

Patient Health Questionnaire-9 (PHQ-9)

Once completed, please select the box that corresponds to your patient’s score to view supports and resources.


Patient assessment and scoring

Mild

  • EPDS score of 10 to 12.
  • PHQ-9 or GAD-7 score of 5 to 9.
  • Common mental health concerns such as depression or anxiety, where symptoms are mild or subclinical (may include patients for whom you are taking a watch and-wait approach).

Moderate

  • EPDS score of 13 to 18.
  • PHQ-9 or GAD-7 score of 10 to 14.
  • Common mental health concerns of mild severity that do not remit with Step 1 interventions.
  • Common mental health concerns of moderate severity or greater.

Severe

  • EPDS score greater than 19 or question 10 has a score greater than zero.
  • PHQ-9 or GAD-7 score greater than 15.
  • Active intent to harm self/others and/or suicidal ideation.
  • Mild or moderate mental health concerns that do not remit with Step 2 interventions.
  • Severe mental health concerns (severe depression or other severe mental illnesses such as bipolar disorder or schizophrenia).

Supports and resources

Mild

Treatment Step 1

Self-help

  • Pregnancy is not always what you expect (Booklet)
  • Perinatal Mood Disorders
  • Managing depression (Self-directed workbook)
  • Coping with depression during pregnancy and following the birth (CBT-based self-management guide)
  • Coping with anxiety during pregnancy and following the birth (CBT-based self-management guide)
  • Pacific Post Partum Support Society: The postpartum journey
  • CAMH - Postpartum depression
  • MomsOverMatter: Supporting Mental Health during the Postpartum Period
  • CANMAT - Seeds of Hope: Nurturing mental health and managing perinatal mood, anxiety, and related disorders

Guided self-help

BounceBack® 1-866-345-0224
Free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, individuals will get access to tools that will support them on their path to mental wellness.

Peer support and supportive counselling

Durham Health Connection Line 905-668-2020 or toll free: 1-800-841-2729 or 311
Durham Region Health Department Public health nurses provide information and support related to health topics including mental health resources and programs. Monday to Friday, 9 a.m. to 5 p.m.

Steps to Wellness: Before and After Baby - Durham Region Health Department
A free virtual group program that provides Cognitive Behavioural Therapy (CBT) for individuals experiencing symptoms of Perinatal Mood Disorder. This 9-week registered group is for pregnant and postpartum mothers with babies up to 18 months of age. Clients can self-refer by calling Durham Health Connection Line.

Healthy Babies Healthy Children - Durham Region Health Department
Healthy Babies Healthy Children (HBHC) is a home-based visiting program for families. Families that qualify are paired with a public health nurse and family visitor, together they create goals and a plan for the family to work towards. The client picks goals they would like to focus on during the program and create a plan together. A referral can be completed and faxed by a health care practitioner or clients can self refer through calling the Durham Health Connection Line. A public health nurse will call the client to talk about their needs and how we can best support them.

Rose of Durham 905-432-3622
Provides services to young and/or vulnerable parents under 30 years of age and their children.  Specific programs are available for both moms and dads. Services include counselling and support services that help parents build on their strengths and focus on achieving their goals. 

EarlyON Child and Family Centres
EarlyON Child and Family Centres provide opportunities for children from birth to six years of age to participate in play and inquiry-based programs, and support parents and caregivers in their roles. Families and caregivers will be able to find support, make personal connections and access a network of resources.

Community Care Durham – WeConnect  Mental Health and Wellness 1-888-255-6680
A unique community-based mental health service provided by Community Care Durham (CCD) that offers group support to adults aged 16 and older, with emotional and/or mental health concerns. Offering in-person, virtual, and hybrid services. Referrals accepted via self-referral.

MindShift CBT App
Uses scientifically proven strategies based on Cognitive Behavioural Therapy (CBT) to help individuals learn to relax and be mindful, develop more effective ways of thinking, and use active steps to take charge of their anxiety. Features a community forum, enabling clients to find and offer peer-to-peer support.

Postpartum Support International (PSI) 1-800-944-4773
A call or text helpline for questions and concerns, online support groups, and a local service provider directory. Offers options for moms and dads. There is also a specialized coordinator for LGBTQIA+ parents, adoptive parents, disabled parents, grandparents, Indigenous parents, and more.

North York General Hospital (NYGH) – Postpartum Support Group
An open virtual support group for individuals who are experiencing symptoms of postpartum anxiety, postpartum depression and/or or would like support with coping with a newborn. The group is for individuals following the birth of their baby and up to one year postpartum. Participants do not need to be an NYGH patient to attend the group. The group accepts self-referrals as well as referrals from a health care provider or clinician.

North York General Hospital (NYGH) – Late Loss Support Group
An open virtual support group that gives individuals an opportunity to share experiences and connect with other parents who have experienced a recent (within the past year) late pregnancy loss or neonatal death. Late pregnancy loss is defined as 20+ weeks and includes a still birth or loss due to incompatibility with life. You do not need to be an NYGH patient to attend the group. The group accepts self-referrals as well as referrals from a health care provider or clinician.

Sunnybrook - Pregnancy and Infant Loss Network 1-888-303-PAIL (7245)
Offers a variety of peer-support services (at no cost to families) to parents and family members who have been affected by pregnancy or infant loss. Support services are offered over the phone and online and are available to residents of Ontario.

Distress Centre Durham 905-430-2522 or 1-800-452-0688
Specially trained responder volunteer team is made up of men and women 18 and older who are non-judgmental, empathetic, caring individuals who share the desire to make a significant and meaningful contribution to the Durham Region community. Volunteers provide support via phone: emotional support and encouragement, crisis management, suicide risk assessment, community resource/referral information, emergency intervention. The helpline is available 24 hours a day, seven days a week.

Additional resources

e-Mental Health - Directory

  • Directory of mental health services and organizations in Ontario and throughout Canada.
  • Info sheets: Information about a variety of mental health conditions and topics.
  • Events calendar: Information about mental health events by geographical area.

211 Ontario
Highly-trained and accredited Community Navigators provide referrals to services to connect clients to the right supports. Services are provided by phone/voice, by text, online search, email, or chat.

For fathers (many supports in the pathway steps service all family members, see descriptions for details.)

Fathers Mental Health
Fathers’ Mental Health Program provides in-person and virtual psychiatric assessment, recommendations and treatment to men in Ontario. Specializes in providing care to men who are expectant fathers, new fathers, or fathers of young children. Also assess men who have experienced a pregnancy/infant loss. Healthcare providers can complete a referral found on the website.

Postpartum men
A website for men with concerns about depression, anxiety or other problems with mood after the birth of a child. It promotes self-help, provides important information for fathers – including a self-assessment for postpartum depression – hosts an online forum for dads to talk to each other, offers resources, gathers new information about men’s experiences postpartum, and – most importantly – helps fathers to beat the baby blues.

Heads Up Guys
A website that offers practical self-care tips, screening tools, self-guided courses, inspirational recovery stories, and an International Therapist Directory, along with guidance on how to support the men in our lives.

Canadian Centre for Men and Families
A hub that is dedicated to the health and well-being of boys, men, fathers and families. Provide peer support groups, therapy, counselling, programs and more.

Canadian Men's Health Foundation
Provides free counselling, tools, information and resources to support men’s mental health.

Moderate

Treatment Step 2

Cognitive Behavioural Therapy (CBT) and Interpersonal Psychotherapy (IPT)

Steps to Wellness: Before and After Baby - Durham Region Health Department Durham Health Connection Line 905-668-2020 toll free: 1-800-841-2729 or 311
A free virtual group program that provides Cognitive Behavioural Therapy (CBT) for individuals experiencing symptoms of Perinatal Mood Disorder. This 9-week registered group is for pregnant and postpartum mothers with babies up to 18 months of age. Clients can self-refer by calling Durham Health Connection Line.

Ontario Shores - LOVE YOU by Shoppers Drug Mart Women's Clinic 1-877-767-9642 | Make a referral
Email: centralizedreferral@ontarioshores.ca
Short term, focused consultation, and treatment to women with perinatal mood disorders and other reproductive issues that affect a woman's mental health. Referrals are accepted from any health care professional.

Family Services Durham 311
Provides individual, couple and family counselling and psychotherapy to people who live or work in Durham Region. We provide help for a variety of problems. Service is offered in-person, by telephone or by video. The fee for service is set during the intake process based on household income. 

Catholic Family Services of Durham 905-725-3513
A psychotherapy-focused organization that works with individuals, couples and families to address the challenges they’re facing and find a path to a more hopeful future. Services are available in both English and French. A low-cost, fee-for-service agency, no one is turned away because of the fee.

Durham Counselling Walk-in Clinic (for youth 19 years and under and family) 289-509-0603 extension 3203
The Durham Counselling Walk-in Clinic (DCWIC) is a free, confidential counselling clinic providing service for children and youth ages 3- 19 years (up until their 20th birthday) and their families. Counselling sessions are available in-person and virtually.

North York General Hospital (NYGH) – Postpartum Support Group
An open virtual support group for individuals who are experiencing symptoms of postpartum anxiety, postpartum depression and/or or would like support with coping with a newborn. The group is for individuals following the birth of their baby and up to one year postpartum. Participants do not need to be an NYGH patient to attend the group. The group accepts self-referrals as well as referrals from a healthcare provider or clinician.

North York General Hospital (NYGH) - Late Loss Support Group
An open virtual support group that gives individuals an opportunity to share experiences and connect with other parents who have experienced a recent (within the past year) late pregnancy loss or neonatal death. Late pregnancy loss is defined as 20+ weeks and includes a still birth or loss due to incompatibility with life. Clients do not need to be an NYGH patient to attend the group.  The group accepts self-referrals as well as referrals from a healthcare provider or clinician.

Sunnybrook Health Sciences Centre - Women's Mood & Anxiety Clinic: Reproductive Transitions
Assessment and treatment of perinatal mood and anxiety disorders with expertise in the use of both psychotropic medication and psychotherapy during pregnancy and postpartum.

Sunnybrook - Pregnancy and Infant Loss Network 1-888-303-PAIL (7245)
Offers a variety of peer-support services (at no cost to families) to parents and family members who have been affected by pregnancy or infant loss. Support services are offered over the phone and online and are available to residents of Ontario.

Lakeridge Health - Pinewood Centre - Umbrellas Program 1-833-392-7363
The Early Years Program, known as "Umbrellas," offers immediate services to women who are pregnant and/or parenting children under three years of age, and who have questions/concerns regarding their use of drugs/alcohol. Community outreach, early identification, heightened case management support and fast-tracking into Pinewood Centre services are key components of this program. Financial assistance is available to reduce transportation and childcare barriers, and to access prenatal and addiction services. For more information, contact any community treatment office. 

Adult Integrated Mental Health Services (AIMHS) - Lakeridge Health | Make a referral
Outpatient community mental health program that is part of Lakeridge Health. Provides goal-oriented and time-limited psychoeducation, treatment, and psychotherapy to adults over age 18. A variety of treatment options are offered, including psychoeducation groups and group programs that are more process oriented.

Brock Community Health Centre 1-705-432-3322
The Primary Health Care Program consists of a team of physicians, nurse practitioners, nurses, and other allied health professionals (social worker, dietitian, physiotherapist) who work in collaboration with other programs offered by Brock CHC. Services include preventative health care, treatment of chronic and episodic illnesses, mental health counselling, service navigation and referrals, access to phlebotomy, and more. All Brock CHC services are free. Office locations in Cannington and Beaverton.

Canadian Mental Health Association Durham 1-844-436-8760
A Mental Health and Primary Care Hub that promotes and enhances the mental, emotional, and physical well-being of the community, through education, collaboration, advocacy, and the provision of a broad range of direct services.

Women’s College Hospital - Parents Matters Group
POSTPARTUM MATTERS (formerly known as Mother Matters) is an eight-week online support group run by the Reproductive Life Stages (RLS) Program at Women’s College Hospital. It is for women and gender-diverse individuals who have a baby under the age of one year. The group is facilitated by a therapist from the RLS Program. It takes place on a confidential online discussion board, giving you the opportunity to share your thoughts, feelings, and experiences, while learning from and supporting others going through a similar life transition. Each week a new topic will be explored, relating to issues that commonly emerge during the first year of life with a new baby.

Specialized groups for Black parents and young parents are available in addition to groups open to all. Access to the program is by self-referral.

Metis Nation of Ontario - Mental Health and Addictions Services 1-800-263-4889 extension 7
Helps Métis Citizens of all ages in Ontario. Offers support in person, over the phone, or by video call. Service providers include mental health and addiction professionals. Help is provided in both English and French.

Hope for Wellness 1-855-242-3310
24/7 support to all Indigenous people across Canada. Experienced and culturally competent counsellors can be reached by telephone and online chat. Services available in English and French, upon request Cree, Ojibway and Inuktuit (are not available 24/7).

Postpartum Support International (PSI) 1-800-944-4773
A call or text helpline for questions and concerns, online support groups, and a local service provider directory. Offers options for moms and dads. There is also a specialized coordinator for LGBTQIA+ parents, adoptive parents, disabled parents, grandparents, Indigenous parents and more.

MindShift CBT App
Uses scientifically proven strategies based on Cognitive Behavioural Therapy (CBT) to help individuals learn to relax and be mindful, develop more effective ways of thinking, and use active steps to take charge of their anxiety. Features a community forum, enabling clients to find and offer peer-to-peer support.

BounceBack® 1-866-345-0224
Free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, individuals will get access to tools that will support them on their path to mental wellness.

Durham Community Health Clinic - Counselling Services 1-877-227-3217
Durham Community Health Centre (DCHC)’s counselling team offers brief counselling services (6-12 sessions) to individuals, families and couples, and evidence-based psychotherapy groups. Helps clients with a range of challenges, from day-to-day problems to mild to moderate mental health concerns. A doctor’s referral is not required to access counselling services. DCHC’s therapists provide counselling services at no cost to clients of the centre. As part of a community health centre, DCHC strives to address inequities in health care.

Additional resources

Health 811 Ontario
Connect with a registered nurse day or night for free, secure, and confidential health advice.

ConnexOntario 1-866-531-2600
ConnexOntario is a 24/7 confidential phone, chat, texting and email service that helps people in Ontario who need support and information about mental health, gambling and addiction services available in their community.

Community Family Services of Ontario 1-866-979-8298 | Make a referral
Provide counselling and therapy to individuals, couples, and their families who have diverse life issues. These problems may include self-confidence, education, marriage, career, parenting, interpersonal or intergenerational relationships, or more emotional aspects of one’s life. Help clients identify their concerns and problems, develop strategies to cope with and address their issues, in a respectful, empathetic manner.

Hope + Me Mood Disorders Association of Ontario 1-888-486-8236
Hope + Me offers free support and recovery programs to people with mood disorders and their friends and family. Offers services such as: virtual peer support groups, peer support and counselling services and more.

e-Mental Health - Directory
Directory of mental health services and organizations in Ontario and throughout Canada.

  • Info Sheets: Information about a variety of mental health conditions and topics.
  • Screening Tools: Find out if you or a loved one has a mental health concern with our free, online screening tools.
  • Events Calendar: Information about mental health events by geographical area.
  • Database of research studies.

Distress Centre Durham 905-430-2522 or 1-800-452-0688
Specially trained responder volunteer team is made up of men and women 18 and older who are non-judgmental, empathetic, caring individuals who share the desire to make a significant and meaningful contribution to the Durham Region community. Volunteers provide support via phone: emotional support and encouragement, crisis management, suicide risk assessment, community resource/referral information, emergency intervention. The helpline is available 24 hours a day, seven days a week.

211 Ontario
Highly-trained and accredited Community Navigators provide referrals to services to connect clients to the right supports. Services are provided by phone/voice, by text, online search, email, or chat.

For fathers (many supports in the pathway steps service all family members, see descriptions for details.)

Fathers Mental Health
Fathers’ Mental Health Program provides in-person and virtual psychiatric assessment, recommendations and treatment to men in Ontario. Specializes in providing care to men who are expectant fathers, new fathers, or fathers of young children. Also assess men who have experienced a pregnancy/infant loss. Healthcare providers can complete a referral found on the website.

Postpartum men
A website for men with concerns about depression, anxiety or other problems with mood after the birth of a child. It promotes self-help, provides important information for fathers – including a self-assessment for postpartum depression – hosts an online forum for dads to talk to each other, offers resources, gathers new information about men’s experiences postpartum, and – most importantly – helps fathers to beat the baby blues.

Heads Up Guys
A website that offers practical self-care tips, screening tools, self-guided courses, inspirational recovery stories, and an International Therapist Directory, along with guidance on how to support the men in our lives.

Canadian Centre for Men and Families
A hub that is dedicated to the health and well-being of boys, men, fathers and families. Provide peer support groups, therapy, counselling, programs and more.

Canadian Men's Health Foundation
Provides free counselling, tools, information and resources to support men’s mental health.

Medication (within scope of primary care provider)

  • Canadian Network for Mood and Anxiety Treatments
    Information on antidepressants in pregnancy and lactation.
  • First Exposure
  • MotherToBaby
  • LactMed

When mental health concerns do not remit with Step 2 interventions and there are severe mental health concerns (severe depression/severe mental illnesses (Bipolar Disorder or Schizophrenia) see Step 3 - Severe.

Severe

Treatment Step 2 and/or 3 AND Treatment Step 4 for urgent care

When mental health concerns do not remit with Step 2 - Moderate interventions and there are severe mental health concerns (severe depression/severe mental illnesses (Bipolar Disorder or Schizophrenia). 

Refer to local acute care institution for somatic treatment (neuro-stimulation, electroconvulsive therapy) or for partial (day program) or full hospitalization.

Non-perinatal specific support

Ontario Shores - The Prompt Care Clinic | Make a referral
Provides care for individuals who require timely access to psychiatric services, but do not require an emergency department visit. A psychiatrist and/or nurse practitioner provides a clinical assessment for the purpose of providing diagnostic, and treatment recommendations that is sent back to the referral source. Referrals are accepted from, family physicians, walk-in clinic physicians, psychiatrists, and nurse practitioners. Individuals who are symptomatic to the point where a significant amount of personal distress is evident and where distress may increase if there is a delay in treatment can be referred to this clinic.

Ontario Shores - Structured Psychotherapy Program
Publicly funded, short-term, Cognitive Behavioural Therapy (CBT) to adults experiencing depression, OCD, posttraumatic stress, anxiety, and anxiety-related conditions.

Ontario Shores - Assertive Community Treatment Team (ACTT)
Two Assertive Community Treatment Teams (ACTT), ACTT Durham and ACTT Haliburton, Kawartha and Peterborough Region (HKPR) provide treatment, recovery and support services to individuals with a serious mental illness and who require a high degree of support in their community. Crisis service is available 24 hours a day, 365 days a year.

Ontario Shores - Borderline Personality Self-Regulation Clinic for ages 18+
Provides Dialectical Behaviour Therapy (DBT) services to adults who are diagnosed with Borderline Personality Disorder (BPD) and are having difficulty managing their symptoms.

Ontario Shores - Brain Stimulation Clinic (ECT/rTMS)
This clinic offers Electroconvulsive Therapy (ECT) and repetitive Transcranial Magnetic Stimulation (rTMS).

Ontario Shores - Outpatient Complex Anxiety and Mood Disorder and Consultation Service for ages 25 to 65
For adults with a mood or anxiety disorder. The service provides assessment followed by ongoing support for the individuals’ recovery process and goal attainment by providing individual or group sessions using evidence-based treatments, providing medication support (if necessary), symptom management and support.

Ontario Shores - Outpatient Complex General Psychiatry and Consultation Service for ages 18 to 65
For adults who have demonstrated a complex clinical presentation including: multiple serious mental illness of complex presentation, refractory to treatment illness, persistence of illness (> 6 months), impaired functional ability.

Ontario Shores - Outpatient Complex Psychosis and Consultation Service for ages 18 to 65
For adults who are diagnosed with a psychotic disorder and the illness persists greater than six months and the individual may demonstrate impaired functional ability.

Ontario Shores - Traumatic Stress Clinic For ages 18+
The Traumatic Stress Clinic provides specialized assessment and trauma treatment for individuals who are experiencing Post-Traumatic Stress Disorder (PTSD) and/or PTSD related symptoms.

Lakeridge Health - Early Psychosis Intervention Program | Make a referral
Contact: Whitby Mall - 1615 Dundas St. E., Lang Tower, 2nd Floor. Phone: 905-721-4747 ext. 8.

  • The Durham Amaze Early Psychosis Intervention (EPI) Program is a specialized outpatient, early intervention service for youth and adults, aged 14 to 34, who have experienced their first episode of psychosis during the past year.
  • The program provides early detection, assessment, education, intensive intervention and support to clients and families with the goal of reducing the duration of untreated psychosis, which can also reduce the severity of the illness and enhance quality of life.
  • The EPI team consists of social workers, registered nurses, addiction counsellors, recreation therapists and psychiatrists who work collaboratively with the family, school, and community to optimize recovery. Referrals are accepted from a range of sources including physicians in the hospital and community, other community agencies, self, family, and school personnel.

Centre for Addiction and Mental Health (CAMH) - Telemental Health | Make a referral 
Telemental Health offers real-time client care for those in northern communities and community partners that serve First Nations, Inuit and/or Métis patients specifically via secure videoconferencing.

Centre for Addiction and Mental Health (CAMH) – Services & Clinics – Anxiety/Depression
From assessment to brief interventions, inpatient programs, day hospital services, continuing care, outpatient services and family support, CAMH provides a wide range of clinical care services.

9-8-8 Suicide Crisis Helpline (call or text)
For clients dealing with thoughts of suicide, or for those who are worried about them. A trained responder will listen without judgement, provide support and understanding, and review available resources. Helpline follows a network model where clients will reach a responder at one of nearly 40 local, provincial and territorial, and national crisis lines, who co-deliver the service. Clients are connected to a responder within their local community. Service partners include Hope for Wellness who offer specialized support for First Nations, Inuit and Métis and Kids Help Phone for young people.

Primary care practitioner consultation services

Ontario Shores - Psychiatry Telephone Consultation - A Primary Care Collaboration
For family doctors or nurse practitioners seeking telephone consultation with a psychiatrist can request a scheduled appointment.

Ontario Telemedicine Network - Provider to psychiatrist e-consultation
A secure web-based tool that allows physicians and nurse practitioners timely access to specialist advice for all patients, often eliminating the need for an in-person referral. To sign up for eConsult, or for any questions, please contact the eConsult Centre of Excellence at eConsultCOE@TOH.ca.

Lakeridge Health - Crisis Intervention Team
Individual checks in with the emergency department triage nurse to access a member of the Crisis Intervention Team. Team members meet with individuals and individual's family or support team to discuss immediate concerns and review options. A person may be discharged with a follow-up plan, while others may be admitted to the inpatient mental health program. Follow-up and referral options, either within Lakeridge Health or in the community are provided.

  • Contact: Ajax Pickering - 905-683-2320 or Oshawa - 905-576-8711 ext. 34384
  • Directions: Ajax Pickering Emergency Department - 24-hours a day or Oshawa Emergency Department - 24-hours a day.

Urgent care

Immediate action: Urgent risk assessment. Safety first.
Call emergency services as needed to ensure safe transport for patient to the closest emergency department.

  • A person with possible mania, psychosis and/or thoughts of harming self or baby should NOT be left alone or with baby until an appropriate assessment is complete. Many pregnant and postpartum individuals do have "intrusive" thoughts of harm coming to their baby with no "active" intent. Each provider will have a different level of comfort with this assessment.
  • Provider is concerned about mania, psychosis or harm to self or others: Initiate plan to transfer patient for emergency psychiatric assessment. MDs can complete an Ontario application for extended assessment (Form 1 Mental Health Act). Call emergency services as needed to ensure safe transport for patient to the closest emergency department. Call local Children’s Aid Society/Family and Children’s Services if concerned about harm to child.
  • Provider assesses that there is no active intent or plan for harm to self or others, and that patient has appropriate support, as well as capacity to access crisis services if symptoms worsen acutely: Mobilize patient’s support system; Ensure the individual has contact information for crisis services.
  • Maintain close follow-up, follow treatment Steps 2 and 3 as appropriate.
  • Maintain and update plan of action with patient and patient’s support system, including providers in patient’s circle of care.

The scope of this work does not include guidance on specific mental disorder(s) and/or substance use. In addition, specific details about recommended pharmacological (drug) treatments or their potential benefits and harms when used in pregnancy and/or lactation are not included in this resource. Links to evidence-based information are provided in the PCMCH Perinatal Mental Health Guidance document. Health care providers must perform an individualized assessment and apply clinical judgment to ensure a safe and effective plan of care. This resource does not take the place of national or provincial medical guidelines. The resources and services hyperlinked in the care pathway and guidance document are current and consistent with the intended purpose of this work, as of the date of publication.


*Tool and step-care approach outlined here is based on, and has been adapted from the pathway developed by the Provincial Council for Maternal and Child Health (PCMCH).

To learn more about the PCMCH care pathway visit:

  • Care Pathway for the Management of Perinatal Mental Health (PCMCH, July 2021)
  • Perinatal Mental Health Guidance for the identification and management of mental health in pregnant or postpartum individuals (PCMCH, July 2021)

To learn more about the Canadian Network for Mood and Anxiety Treatments (CANMAT) evidence-based clinical guidelines for the diagnosis and treatment of perinatal mood, anxiety, and related disorders visit:

  • Clinicians Guidelines for Perinatal Mood, Anxiety and Related Disorders (CANMAT, 2024)

Updated: July 2025

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