Shelters, Warming Centres and Cooling Locations

The Region of Durham is legislated by the province of Ontario as a Service System Manager for Housing and Homelessness and designated by the federal government as the Community Entity.

Emergency shelter programs in Durham Region can help you if you don’t have any other place to stay. Funded homeless shelter programs are housing-focused, as part of Durham Region’s plan to address homelessness in our community. 

For help with homelessness Support, you can connect:
Email: Homelesshelp@Durham.ca
Phone: 905-668-4113 extension 5510
Toll free: 1-800-372-1102 extension 5510
311 - extension 5510 

Shelter programs also act as Community Access Points to our By-Name List and Coordinated Access System.

Victims of gender-based violence or trafficking who need supports or emergency accommodation have more than one option:

Call Victim Services at 905-721-4226 or Ontario Works in Whitby at 905-666-6239 during business hours.

Visit the web page Victims of Domestic Violence to access a shelter to accommodate your needs and safety.

Emergency Shelter Locations in Durham Region

The Regional Municipality of Durham Shelter Standards

Ajax

CFOC - Doors of Compassion

158 Harwood Avenue South, Ajax, Ontario L1S 2H6
Intake phone: 365-885-3173 (All Durham Sites)
Site phone: 365-885-3018
Email: docintake@cfoc.ca

Criteria: Co-ed, no pets
Capacity: 17 beds

Community Care & Safety Inquires: 365-886-5167 or communitycareajax@cofc.ca

CFOC - Doors of Compassion

Address: Sales Pavilion at Ajax Plaza
27 Station Street (Southwest corner of Harwood Avenue South and Station Street.)
Intake phone: 365-885-3173 (All Durham Sites)
Site Phone: 365-886-5174
Email: docintake@cfoc.ca

Criteria: Co-ed, dog friendly
Capacity: 30 beds

Community Care & Safety Inquires: 365-886-5167 or communitycareajax@cofc.ca

Durham Youth Services

82 Kings Crescent, Ajax, Ontario L1S 2M6
Phone: 905-239-9477
Email: contact@durhamyouth.com
Criteria: Youth ages 16 to 24 years old, no pets
Capacity: 10 beds

Oshawa

Cornerstone

133 Simcoe Street South, Oshawa, Ontario L1H 4G8
Phone: 905-433-0254 or 1-844-433-0254
Fax: 905-433-2363
Email: GeneralInquiry@CornerstoneDurham.com
Criteria: Single men, men with children, couples with children, seniors with extraordinary medical needs that cannot be accommodated in an emergency shelter, no pets
Capacity: 40 beds

Whitby

CFOC - Doors of Compassion

1635 Dundas Street East, Whitby, Ontario L1N 2K9
Intake phone: 365-885-3173 (All Durham Sites)
Email: docintake@cfoc.ca
Criteria: Co-ed, pet friendly
Capacity: 45 beds

1635 Dundas site inquiries
Security & Facility inquiries phone: 905-723-9149
Email: 1635security@durham.ca

Muslim Welfare Home

425 Dundas Street East, Whitby, Ontario L1N 2J2
Phone: 905-665-0424 or 1-866-666-1115
Email: muslimwelfarecentre@gmail.com
Criteria: Single women, single women with children (boys under 12), no pets
Capacity: 45 beds 