Coordinated Access

Coordinated Access is Durham Region’s community-wide approach to connecting individuals experiencing or at risk of homelessness with appropriate housing and support services. It ensures that people are matched to the right supports at the right time, based on their needs and circumstances.

Homelessness Coordinated Access System & Durham's By-Name List

Coordinated Access and Durham's By-Name List

Watch this short video to learn more about homelessness, what it looks like, the challenges people face, and how the community is working together to create meaningful solutions. This is part of our ongoing effort to raise awareness, reduce stigma, and drive coordinated action to end homelessness.

Watch the video

By-Name List (BNL)

The By-Name List is a real-time, up-to-date list of individuals known to be experiencing homelessness. It allows communities to understand individual's unique needs to match them to appropriate housing resources. This list is generated through Coordinated Access.

If you are facing homelessness, you can be connected to the following Community Access Points, in order to complete a vulnerability assessment and be added to the Durham Region By-Name List.

Community Access Points

Ajax

Christian Faith Outreach Centre - Ajax Hub

158 Harwood Avenue South | Ajax, ON | L1S 2H6
905 619 1918 | info.ahub@cfoc.ca

Durham Youth Services

82 Kings Crescent | Ajax, ON | L1S 2M6
905 239 9477 | contact@durhamyouth.com

Community Development Council Durham - Settlement Outreach

458 Fairall Street, Unit 4 | Ajax ON | L1S 1R6

905-686-2661 | info@cdcd.org

Christian Faith Outreach Centre (CFOC)

158 Harwood Avenue South | Ajax, ON | L1S 2H6
905 619 1918 | doc@cfoc.ca

Clarington

John Howard Society

132 Church St | Bowmanville ON | L1C 1T5 

(905) 623-6814

North Durham

North House
B-2 Elgin Park Drive | Uxbridge, ON | L9P 0B1
289-640-1929 (Uxbridge and Scugog) or 705-432-8654 (Brock) | info@northhouse.ca

Oshawa

Boys & Girls Club Durham

433 Eulalie Ave. | Oshawa, ON | L1H 2C6
905-728-5121 ext.0

BACK DOOR MISSION FOR THE RELIEF OF POVERTY (BDM)
66 Simcoe Street South | Oshawa, ON | L1H 4G3
905-728-4664 | info@backdoormission.ca
Entrance on D ebwewin Mikan (Formerly Bagot St.)

The Denise House

24 hour Crisis Line | 905 728 7311| Toll Free 1 800 263 3725

The Refuge

357 Simcoe Street South | Oshawa ON | L1H 4J2

905-404-2420 | contactus@refugeoutreach.com

Durham Community Health Centre

115 Grassmere Ave. |Oshawa ON | L1H 3X7

(905) 723-0036

Cornerstone

133 Simcoe Street South | Oshawa ON | L1H 4G8
905-433-0254 | 1-844-433-0254 | GeneralInquiry@CornerstoneDurham.com

Pickering

Dedicated Advocacy Resource Services (DARS)

1915 Denmar Rd. | Pickering ON | L1V 3E1

289 314 2261 | Darsgifts@hotmail.com

Whitby

1635 Dundas St. E.

1635 Dundas St. E. | Whitby, ON | L1N 2K9
365 885 3173| docintake@cfoc.ca

Muslim Welfare Centre

425 Dundas St. E. | Whitby, ON | L1N 2J2
905 665 0424| info@mwcanada.org

Mobile Access Points

Primary Care Outreach Program (PCOP)

Durham Region Street Outreach Team 

Mental Health Outreach Program (MCOP)

Homelessness Coordinated Access System & By-Name List

Canadian Alliance to End Homelessness Functional Zero and Coordinated Access Video

Homelessness Coordinated Access System & Durham By-Name List

The By-Name List is a real-time, up to date list of people known to be experiencing homelessness. It allows communities to understand people's unique needs in order to match them to appropriate housing resources. For more information, please see the Coordinated Access Guide.

By-Name List and Coordinated Access Housing Inventory

Durham Region Coordinated Access Guide

By-Name List Intake Checklist

If you are a Housing Provider and you have a vacancy, complete the following form to notify the By-Name List Coordinator of the vacancy.

Durham Region By-Name List Vacancy Form

If you would like to provide feedback or file a complaint on the Coordinated Access System, By-Name List, or the Homeless Individuals & Families Information System (HIFIS), you can complete the following form.

Feedback Form

Built for Zero

As a participant in the Canadian Alliance To End Homelessness Built for Zero-Canada Campaign we are committed to ending chronic homelessness and look to house the most vulnerable individuals and families in Durham Region by 2025.

Built for Zero Canada - Milestone Achieved

Community Access Points

If you are facing homelessness you can be connected to the following Community Access Points, in order to complete a vulnerability assessment and be added to the Durham Region By-Name List:
- Boys & Girls Club Durham
- Community Living Durham North
- Cornerstone Community Association
- Durham Community Health Centre
- Durham Youth Services
- John Howard Society - Bowmanville
- Mental Health Outreach Program (MHOP)
- Muslim Welfare Centre
- North House
- Oshawa Mission United Hub
- Primary Care Outreach Program (PCOP)
- Region of Durham Outreach Team
- The Denise House
- The Refuge

Bright Spots

Bright spots are meant to showcase the great work happening in our community to end chronic homelessness. Check back regularly for updates.

Bright Spots Infographic Annual 2021

Monitoring Progress

Built for Zero

Built for Zero – Canada (BFZ-C) is an national change effort through the Canadian Alliance to End Homelessness (CAEH) helping a core group of leading communities end chronic homelessness and veteran homelessness – a first step on the path to eliminating all homelessness in Canada.

By-Name List (BNL)

Community Access Points

Built for Zero Monthly Report Card

Durham Community Homelessness Report

Past Reports

Built for Zero