HIFIS is a secure, web-based system used to collect and share information to support individuals and families experiencing homelessness or housing instability. By sharing data across agencies, HIFIS helps provide more coordinated, wrap-around services and improves our collective understanding of homelessness in the community.
A shared information system like HIFIS leads to better outcomes by:
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Reducing client wait times
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Preventing clients from having to repeatedly share difficult personal stories
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Avoiding duplication of services
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Minimizing data entry time for staff
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Enabling quicker and more effective service delivery
In Durham Region, a network of shelters and social service agencies use the HIFIS database as part of their commitment to preventing and ending homelessness.
HIFIS is a core component of Durham’s Coordinated Access System (CAS) and plays a vital role in its successful implementation.
Learn more about HIFIS through Infrastructure Canada – Homeless Individuals and Families Information System (HIFIS)