
Sunflower Program
The Region of Durham is proud to support the Hidden Disabilities Sunflower program, a globally recognized initiative that helps individuals with hidden disabilities discreetly signal that they need extra assistance, support or time while attending public spaces.
Public front counter staff at the following Regional locations will be able to recognize and support customers who chose to wear a sunflower pin:
- 605 Rossland Road East, Whitby
- 140 Commercial Avenue, Ajax
- 200 John Street, Unit C1a, Oshawa
- 200 John Street, 2nd Floor, Community Resource Centre, Oshawa
- 2 Campbell Drive, Unit 301/305, Uxbridge
About the Hidden Disabilities Sunflower
Not all disabilities are visible. Many individuals live with conditions that are not immediately apparent, such as chronic pain, autism, dementia, mental health conditions, or hearing and vision impairments. The Hidden Disabilities Sunflower program enables individuals to voluntarily wear a Sunflower pin, discreetly signaling to Durham Region staff that they may need extra support.
How to request a Sunflower pin
Region of Durham offers Sunflower pins free of charge. Customers can request a pin by completing the online Region of Durham Sunflower program pin request form, emailing 311@durham.ca or by calling 3-1-1.
Due to the current Canada Post labour disruption, mail delivery is delayed. As a result, we are temporarily unable to mail your requested Sunflower program pin(s). In the meantime, you may:1. Hold for mailing - We will securely hold your item(s) and mail them as soon as delivery service resumes
2) Pick up your item(s) at one of the following locations:
605 Rossland Road Easy, Whitby
140 Commercial Avenue, Ajax
200 John Street, Unit c1a, Oshawa
200 John Street, 2nd floor, Community Resource Centre, Oshawa
2 Campbell Drive, Unit 301/305, Uxbridge
If you're picking up your pin, please include your preferred pickup location in your request. We will email you a confirmation when your pin is available for pick up.
Requests are limited to one per person and are available to Durham Region customers only. Once your request is received, a staff member may contact you to confirm the details of your request. If you have questions about the program, please email 311@durham.ca or call 3-1-1.
For more information about the Hidden Disabilities Sunflower program, visit their website.
Have questions or feedback? Email 311@durham.ca or call 3-1-1.
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