File Your Taxes

• One person - $35,000 or less
• Two people - $45,000 combined (add $2,500 for each additional person in the family)

Note: Organizations can modify the total family income based on the local economic environment, the population they serve, and their resources. Community organizations may also establish additional criteria.

When is a tax situation simple?

A tax situation is considered simple if an individual has no income or if their income comes from:

• Employment
• Pension
• Benefits such as Canada Pension Plan, Disability, Canada Child Benefit, Employment Insurance or Ontario Works
• RRSP
• Support payments
• Scholarships, fellowships, bursaries or grants
• Interest (under $1,000)

When is a tax situation not simple?

A tax situation is not simple when an individual:

• Is self-employed or has employment expenses
• Has business or rental income and expenses
• Has capital gains or losses
• Files for bankruptcy
• Is completing a tax return for a deceased person

In Ontario, there are 41 income and benefits programs that can only be accessed by filing income tax. These include benefits like:

• Canada Child Benefit (CCB) 
• Working Income Tax Benefit 
• Guaranteed Income Supplement (GIS)
• HST/GST credits 
• Trillium benefits 

These benefits can increase annual income and are only available if taxes are filed every year.

Supported self-filing tax preparation is a pilot program to assist people, who have simple tax situations and modest incomes, to prepare and file their own tax return. Please see the "Find out if you are eligible to use a free tax clinic" tab above for eligibility details. This is a free service for those who want to learn how to do their own taxes.

Interested people are connected to a volunteer, an experienced tax preparer, who has done many low-income tax returns and the volunteer will help to guide people to prepare and file their own tax return.

Our Supported Self-Filing model is currently offered as a virtual option (phone/online) until COVID restrictions relax enough to offer an in-person option.

To be successful, you must be comfortable with technology, have an email address and access to a computer with internet. You are eligible if you have modest income and a basic tax situation – no business, deceased or bankruptcy returns.

Please see the "Find out if you are eligible to use a free tax clinic" tab above for eligibility details.

Email livingwithlowincome@durham.ca or call 1-888-341-8612.  We will contact you and get you started filing your own taxes.

Income Tax Clinics in Durham Region

Al-Ikram Foundation

103 - 97 King Avenue East, Newcastle - offering service in English, Punjabi and Urdu

• Clinic runs from February 15 to December 31, 2023
• By appointment, virtual, walk-in
• Current and last year only

For more information and to make an appointment

• Call 416-900-5660
• Email info@alikram.ca or zeeshantahseen@gmail.com
  

DTA Tax Clinic

Ajax location serving seniors

• Clinic runs from April 29 to December 31, 2023, Saturdays, from 10 a.m. to 3 p.m.
• Appointments required (for virtual, in-person and drop-offs)
• Current year only

For more information and to make an appointment, please email dtataxclinic@gmail.com. 

CADJPro Tax Clinic

Ajax location

• Virtual clinic runs January 30 to December 31, every Monday from 5 to 8:30 p.m. 
• Appointments required (for virtual, in-person or drop-offs)
• Current and prior years
• House visits for housebound clients

For more information or to book an appointment:

• Call 647-762-2235
• Email: volunteers@cadjpro.com

Business Tax Canada

Oshawa location - 2SLGBTQI+ friendly, Indigenous, seniors, youth

• Clinic offering virtual tax filing appointments Wednesdays, from 10 a.m. to 5 p.m.
• Clinic runs March 1 to August 31, 2023 
• Current and last year only
• House visits for housebound clients

To book an appointment:

• Call 416-473-7316
• Email: businesstaxcanada@gmail.com or businesstaxcanada@rogers.com.   

Canadian Community Income Tax Clinic

Pickering location

• Clinic offering virtual or drop-off tax filing appointments
• Every Tuesday, from 9:30 a.m. to 12:30 p.m.,  March 14 to December 31, 2023 
• Current and last year only
• Offering service in English, Hindi, Punjabi and Urdu

To book an appointment, please call 647-572-4620 during office hours, Monday to Friday, from 9 a.m. to 12 p.m., or email familyasrar@yahoo.ca.

Durham Region Housing Services (DRLHC)

Drop off/Pick-Up Tax Clinic

Drop off/pick-up service offered to Durham Regional Local Housing Corporation (DRLHC) tenants only.

Call 905-666-6222, ext. 2458 to arrange this service.

Note: To qualify for DRLHC tax clinics, you must live at one of the following DRLHC locations:

 Ajax/Pickering

• 655 Harwood Ave.
• 1330 Foxglove Ave.
• 1910 Faylee Cres.

Bowmanville

• 2 and 4 Nelson St.

Oshawa

• 1481, 1499, 1525, 1529 Ritson Rd. S.
• 1490, 1520 Birchcliffe Ave.
• 229 Lakeview Park Ave.
• Cedar St, Carlton Crt., Wasaga Crt., Nevis Ave., Christine Cres., Normandy St., Lomond St., Linden St., Poplar St.
• 416, 424, 432, 440, 448 Malaga Rd.
• 155 King St.
• 385 Beatrice St.
• 460 Normandy St.
• 439 Dean Ave.

North House

2B Elgin Park Drive, Uxbridge

• Clinic running March 1 to December 31, 2023 for seniors and social assistance recipients
• By appointment, drop-off, virtual
• Current and prior years

To book an appointment:

• Call 289-640-1929, ext. 104
• Email: taxes@northhouse.ca   

Ontario Works Locations - Year-Round

The Income, Employment and Homelessness Supports Division (IEHSD) can provide tax filing for Ontario Works (OW) recipients. Tax filing is provided through Drop Off Tax Clinic Services only. 

Ontario Works clients can contact the following staff at their OW office for more information. 

Ajax Office

Contact Agata Humphries: Call 905-428-7400 extension. 6606 or email agata.humphries@durham.ca for tax filing packages and information.

Oshawa Office

Contact Kelly Spurs: Call 905-436-6747 extension. 5208 or email kelly.spurs@durham.ca for tax filing packages and information.

Whitby Office

Contact: Chantel Keates - Call 1-905-668-7711 x2722 or email Chantel.Keates@durham.ca for tax filing packages and information.

Whitby Tax Clinic - Miller's Tax and Accounting Services

Whitby location

• Offering virtual tax filing appointments - February 20 to December 31, 2023
• Monday to Friday - 5 to 9 p.m., Saturdays - 9 a.m. to 5 p.m.
• Current and prior tax years

To book an appointment, call 416-220-7447 or email millertaxservices@outlook.com