File Your Taxes

• One person - $35,000 or less
• Two people - $45,000 combined (add $2,500 for each additional person in the family)

Note: Organizations can modify the total family income based on the local economic environment, the population they serve, and their resources. Community organizations may also establish additional criteria.

When is a tax situation simple?

A tax situation is considered simple if an individual has no income or if their income comes from:

• Employment
• Pension
• Benefits such as Canada Pension Plan, Disability, Canada Child Benefit, Employment Insurance or Ontario Works
• RRSP
• Support payments
• Scholarships, fellowships, bursaries or grants
• Interest (under $1,000)

When is a tax situation not simple?

A tax situation is not simple when an individual:

• Is self-employed or has employment expenses
• Has business or rental income and expenses
• Has capital gains or losses
• Files for bankruptcy
• Is completing a tax return for a deceased person

In Ontario, there are 41 income and benefits programs that can only be accessed by filing income tax. These include benefits like:

• Canada Child Benefit (CCB) 
• Working Income Tax Benefit 
• Guaranteed Income Supplement (GIS)
• HST/GST credits 
• Trillium benefits 

These benefits can increase annual income and are only available if taxes are filed every year.

Supported self-filing tax preparation is a pilot program to assist people, who have simple tax situations and modest incomes, to prepare and file their own tax return. Please see the "Find out if you are eligible to use a free tax clinic" tab above for eligibility details. This is a free service for those who want to learn how to do their own taxes.

Interested people are connected to a volunteer, an experienced tax preparer, who has done many low-income tax returns and the volunteer will help to guide people to prepare and file their own tax return.

Our Supported Self-Filing model is currently offered as a virtual option (phone/online) until COVID restrictions relax enough to offer an in-person option.

To be successful, you must be comfortable with technology, have an email address and access to a computer with internet. You are eligible if you have modest income and a basic tax situation – no business, deceased or bankruptcy returns.

Please see the "Find out if you are eligible to use a free tax clinic" tab above for eligibility details.

Email livingwithlowincome@durham.ca or call 1-888-341-8612.  We will contact you and get you started filing your own taxes.

Income Tax Clinics in Durham Region

Ajax Public Library

55 Harwood Avenue South, Ajax (Current year only)

Clinic running:

• March 3 to April 28, 2023, Fridays from 9:45 a.m. to 1 p.m.
• Saturday, March 18, from 9:30 a.m. to 1 p.m.
• Saturday, April 15, from 9:30 a.m. to 12:30 p.m.

Please contact us for more information and to make an appointment

• Call 905-683-4000
• Email libraryinfo@ajaxlibrary.ca 

Ajax Welcome Centre

458 Fairall Street, Unit 5, Ajax

• February 22 to April 30, 2023
• Virtual and in-person appointments available

To qualify, you must:

1. Have been in Canada 6 years or less
2. Meet one of the following income requirements:
   • 1 person $35,000
   • 2 persons $45,000
   • 3 persons $47,000
   • 4 persons $50,000
   • 5 persons $52,500
   • More than 5 persons, $52,000, plus $2,500 each additional person

*Clients with business or rental income DO NOT qualify for this free tax clinic

For more information and to make an appointment: Call 1-877-761-1155 or 647-925-8929

Al-Ikram Foundation

103 - 97 King Avenue East, Newcastle - offering service in English, Punjabi and Urdu

• March 5, 2023, 12;30 to 4:30 p.m.
• By appointment, virtual, walk-in
• Current and last year only

For more information and to make an appointment

• Call 416-900-5660
• Email info@alikram.ca or zeeshantahseen@gmail.com
  

CADJPro Tax Clinic

• Virtual clinic runs January 30 to December 31, every Monday from 5 to 8:30 p.m. 
• By appointment, virtual
• Current and prior years

For more information or to book an appointment:

• Call 647-762-2235
• Email: volunteers@cadjpro.com

Business Tax Canada

Oshawa location

• Clinic offering virtual tax filing appointments Wednesdays, from 10 a.m. to 5 p.m.
• March 1 to August 31, 2023 
• Current and last year only

To book an appointment:

• Call 416-473-7316
• Email: businesstaxcanada@gmail.com or businesstaxcanada@rogers.com.   

Canadian Community Income Tax Clinic

Pickering location

• Clinic offering virtual or drop-off tax filing appointments
• Every Tuesday, from 9:30 a.m. to 12:30 p.m.,  March 14 to December 31, 2023 
• Current and last year only
• Offering service in English, Hindi, Punjabi and Urdu

To book an appointment, please call during office hours, Monday to Friday, from 9 a.m. to 12 p.m., or email familyasrar@yahoo.ca.  

Clarington Public Library

• Please see dates and locations below
• Clinics are offering walk-in service - no appointment needed
• Current and prior years

Newcastle Branch

150 King Avenue East, Newcastle

• Sunday, March 5 - 12:30 to 4:30 p.m.

Courtice Branch

2950 Courtice Road, Courtice

• Sunday, March 5 - 12:30 to 4:30 p.m.
• Sunday, March 19 - 12:30 - 4:30 p.m.
• Sunday, March 26 - 12:30 - 4:30 p.m.

Discovery Church Volunteer Tax Clinic

130 Scugog Street, Bowmanville

• Clinic offering drop-off tax filing appointments
• Tuesday, Wednesday and Thursday, from 10 a.m. to 3 p.m.
• March 15 to April 21, 2023 
• Current and prior years

To book an appointment

• Call: 905-697-4237
• Email: taxes@discoverychurch.ca.   

Diverse Financial Group

Current and prior year returns. SW and HT friendly.

Offering virtual appointments.

• Tax documents, including rent/property tax documentation can be emailed to diversefinancialgrp@gmail.com.
• All reports and forms for signatures will be emailed to you after the appointment is complete.

To book an appointment, please email diversefinancialgrp@gmail.com.

Durham Region Housing Services (DRLHC)

Drop off/Pick-Up Tax Clinic

Drop off/pick-up service offered to Durham Regional Local Housing Corporation (DRLHC) tenants only.

Call 905-666-6222, ext. 2458 to arrange this service.

In-Person Tax Clinics

155 King St E, Oshawa: Please call 905-668-7711, ext. 2465 to book an appointment.

• Tuesday, March 7, 10 a.m. to 2 p.m.
• Tuesday, March 14, 11 a.m. to 3 p.m.

315 Colborne St W, Whitby: Please call 905-668-7711, ext. 2465 to book an appointment.

• Tuesday, March 21, 1 to 3:30 p.m.

850 Green St, Whitby: Please call 905-668-7711, ext. 2465 to book an appointment.

• Tuesday, March 21, 9:30 a.m. to 12 p.m.

655 Harwood Ave S, Ajax: Please call 905-668-7711, ext. 2458 to book an appointment.

• Monday, March 6, 9:30 a.m. to 1 p.m.
• Monday, March 13, 9:30 a.m. to 1 p.m.

Note: To qualify for DRLHC tax clinics, you must live at one of the following DRLHC locations:

 Ajax/Pickering

• 655 Harwood Ave.
• 1330 Foxglove Ave.
• 1910 Faylee Cres.

Bowmanville

• 2 and 4 Nelson St.

Oshawa

• 1481, 1499, 1525, 1529 Ritson Rd. S.
• 1490, 1520 Birchcliffe Ave.
• 229 Lakeview Park Ave.
• Cedar St, Carlton Crt., Wasaga Crt., Nevis Ave., Christine Cres., Normandy St., Lomond St., Linden St., Poplar St.
• 416, 424, 432, 440, 448 Malaga Rd.
• 155 King St.
• 385 Beatrice St.
• 460 Normandy St.
• 439 Dean Ave.

Durham Region Unemployed Help Centre (DRUHC)

272 King Street East, Oshawa

• Clinic running March 1 to April 30, 2023 - Tuesdays and Wednesdays, from 1 - 8 p.m.
• Current year only
• To book an appointment call 365-633-0146

H & T Income Tax

Ajax location

• Clinic running February 20 to April 30, 2023 - every day from 8 a.m. to 12 p.m.
• Serving newcomers and social assistance recipients
• Current year only
• Appointments required (for virtual, in-person or drop-offs)
• To book an appointment call 416-617-2200 or email pathma2@outlook.com 

Lakeridge Gardens Long Term Care

Ajax location

• Clinic running March 10 to April 14, 2023 - Friday only from 10 a.m. to 12 p.m.
• Serving resident/patients and seniors
• Current and last year only
• Appointments required (for virtual, in-person or drop-offs)

To book an appointment:

Call 905-243-9155 or 905-428-5201, ext. 17117

email nround@lh.ca   

North House

2B Elgin Park Drive, Uxbridge

• Clinic running March 1 to December 31, 2023 for seniors and social assistance recipients
• By appointment, drop-off, virtual
• Current and prior years

To book an appointment:

• Call 289-640-1929, ext. 104
• Email: taxes@northhouse.ca   

Ontario Works Locations - Year-Round

The Income and Employment Support Division (IESD) can provide tax filing for Ontario Works (OW) recipients. Tax filing is provided through Drop Off Tax Clinic Services only. 

Ontario Works clients can contact the following staff at their OW office for more information. 

Ajax Office

Contact Agata Humphries: Call 905-428-7400 extension. 6606 or email agata.humphries@durham.ca for tax filing packages and information.

Oshawa Office

Contact Kelly Spurs: Call 905-436-6747 extension. 5208 or email kelly.spurs@durham.ca for tax filing packages and information.

Whitby Office

Contact: Cindy McColm - Call 1-905-668-7711 x2722 or email Cindy.McColm@durham.ca for tax filing packages and information.

Oshawa Public Libraries

• Tax Clinic available March 1 to April 30, 2023
• Please call a clinic coordinator to book an appointment:

Clinic Coordinators: 

• Celeste Ramnarine: 905-579-6111, ext. 5237
• Richard Fallis: 905-579-6111, ext. 5242

McLaughlin Branch

65 Bagot Street, Oshawa

• Monday - Thursday 10 a.m. to 6:30 p.m.
• Friday - Saturday 10 a.m. to 3 p.m.

Jess Hann Branch

199 Wentworth Street West (Lake Vista Square Plaza)

• Monday, Wednesday 10 a.m. to 6:30 p.m.
• Tuesday, Thursday 10 a.m. to 4 p.m.
• Friday - Saturday 10 a.m. to 3 p.m.
• Sunday 1 to 3 p.m.

Pickering Public Library

Pickering Public Library is offering Supported Self-Filing tax workshops, where participants file their own taxes, with the help of a tax volunteer. To be eligible, participants must:

• have basic computer knowledge (able to use a mouse and keyboard)
• have a simple tax situation
• have an income of:
  • One person - $35,000 or less
  • Two people - $45,000 combined (add $2,500 for each additional person in the family)

Supported Self-Filing Workshop Dates:

Pickering Public Library - Central Branch, 1 The Esplanade South, Pickering

• Tuesday, March 21, 10 a.m. to 12 p.m.
• Saturday, April 1, 10 a.m. to 12 p.m.
• Saturday, April 1, 2 to 4 p.m.
• Wednesday, April 5, 2:30 to 4:30 p.m.

For more information and to book an appointment: Taxes | Pickering Public Library (pickeringlibrary.ca)

Pickering Welcome Centre

1400 Bayly Street, Unit 16b, Pickering

• February 23 to April 30, 2023
• Virtual and in-person appointments available

To qualify, you must:

1. Have been in Canada 6 years or less
2. Meet one of the following income requirements:
   • 1 person $35,000
   • 2 persons $45,000
   • 3 persons $47,000
   • 4 persons $50,000
   • 5 persons $52,500
   • More than 5 persons, $52,000, plus $2,500 each additional person

*Clients with business or rental income DO NOT qualify for this free tax clinic

For more information and to make an appointment: Call 1-877-761-1155 or 905-420-3008

Service Canada

Midtown Mall - 6C - 200 John Street West, Oshawa

• Offering virtual tax filing appointments - March 1 to April 30, 2023
• Offering in-person tax filing appointments - Mondays and Fridays, April 1 to April 30, 2023
• Clinic is closed on holidays 
• Current tax year only

To book an appointment, please visit Service Canada in the Midtown Mall 

St. Mary Catholic Secondary School

1918 Whites Road, Pickering

• Clinic offering virtual tax filing appointments - March 1 to June 5, 9 a.m. to 4:30 p.m. 
• Current and prior tax years

To book an appointment, please email stmarys.bea@dcdsb.ca . 

Whitby Tax Clinic - Miller's Tax and Accounting Services

Whitby location

• Offering virtual tax filing appointments - February 20 to December 31, 2023
• Monday to Friday - 5 to 9 p.m., Saturdays - 9 a.m. to 5 p.m.
• Current and prior tax years

To book an appointment, call 416-220-7447 or email millertaxservices@outlook.com  

YMCA of Greater Toronto - Pickering 

16 - 1550 Kingston Road, Pickering

• Offering virtual, drop-off and in-person appointments to residents of Pickering
• Saturdays - 10 a.m. to 4 p.m.
• March 4 to April 30, 2023
• Current and prior tax years

To book an appointment:

• Call Manoj at 416-741-8714, ext. 30209 or email manoj.bhattarai@ymcagta.org 
• Call Erica at 416-741-8714, ext. 30219 or email erica.taylor@ymcagta.org