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File Your Taxes

HomeLiving HereLiving with Low-IncomeFile Your Taxes
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Boost your income by filing your taxes

If you are living with low income and have a simple tax situation, you can file your income tax for free, year-round.

Watch our video about tax filing on YouTube


Why is filing taxes important? Residents living with low income or no income can access benefits through tax filing. Watch a video to learn more about how filing taxes can help to boost your income. 

 

Find a local clinic where your income taxes will be prepared and e-filed by a certified community volunteer.

Find a local income tax clinic 

 Find out if you are eligible to use a free tax clinic
 Single and family size income limits
  • One person - $35,000 or less
  • Two people - $45,000 combined (add $2,500 for each additional person in the family)

Note: Organizations can modify the total family income based on the local economic environment, the population they serve, and their resources. Community organizations may also establish additional criteria.

When is a tax situation simple?

A tax situation is considered simple if an individual has no income or if their income comes from:

  • Employment
  • Pension
  • Benefits such as Canada Pension Plan, Disability, Canada Child Benefit, Employment Insurance or Ontario Works
  • RRSP
  • Support payments
  • Scholarships, fellowships, bursaries or grants
  • Interest (under $1,000)

When is a tax situation not simple?

A tax situation is not simple when an individual:

  • Is self-employed or has employment expenses
  • Has business or rental income and expenses
  • Has capital gains or losses
  • Files for bankruptcy
  • Is completing a tax return for a deceased person
Income and benefits programs available through filing income tax

In Ontario, there are 41 income and benefits programs that can only be accessed by filing income tax. These include benefits like:

  • Canada Child Benefit (CCB) 
  • Working Income Tax Benefit 
  • Guaranteed Income Supplement (GIS)
  • HST/GST credits 
  • Trillium benefits 

These benefits can increase annual income and are only available if taxes are filed every year.

Do you need identification so you can file your taxes?

You must have a Social Insurance Number (SIN) in order to file your taxes. You will need a birth certificate to get a Social Insurance Number. 

Do you need a birth certificate?

Birth certificates can be ordered directly from the Province of Ontario: Online Certificate Application (gov.on.ca). There is a fee for the certificate and you will need a credit card or a Visa Debit card in order to pay the fee. 

If you need help with the online birth certificate application and/or paying the fee, identification (ID) clinics for birth certificate applications are held from 8:30 to 11 a.m. on the last Monday of each month at John Howard Society (JHS) offices in Durham Region. Please bring a completed Birth Certificate application and proof of income to the ID clinic for help with getting a birth certificate. 

Do you need a Social Insurance Number?

Once you have a birth certificate, you will be able to get a Social Insurance Number from Service Canada. It is free to get a Social Insurance Number. You can apply online: Social Insurance Number – Apply - Canada.ca or visit a Service Canada office in person.

Learn about the documents you will need to apply for a Social Insurance Number: Social Insurance Number: Required documents - Canada.ca.

If you would like to talk to someone about applying for a SIN, you can request a phone call from a Service Canada representative by completing a form: eServiceCanada - Service Request Form.

Attend a Mobile ID and Benefits Access Hub to get help with getting identification. 

Learn more: Mobile Benefits Hubs - Region of Durham

Attend an ID Replacement Clinic for help with getting/replacing a birth certificate or a purple Ontario ID Card. Visit CDCD's Events page for details.

Find more information about filing your own taxes independently

You can find information and resources about filing your taxes yourself from the Government of Canada, including information about ways to file your taxes and links to certified tax software online. Register for a free webinar at Upcoming events - Canada.ca.

Missed a webinar or can’t make the broadcast? Past webinar recordings are posted on Outreach materials to print and share - Canada.ca. Past webinar topics have included scam awareness, the disability tax credit, and more.

The Ontario Ministry of Finance offers webinars on a variety of tax filing topics, including the Ontario Medical Expense and Seniors Care at Home tax credits. Information about upcoming webinars can be found at Ministry of Finance Tax Talk information sessions | ontario.ca. Webinars are held several times per month.

Learn about your taxes is an online learning tool to help people understand how the Canadian tax system works. This resource seeks to demystify taxes, empowering individuals by teaching them how to do their personal taxes, and to increase awareness of available benefits and credits. 

Find tax information for:

  • Students
  • People with disabilities
  • Older adults
  • Indigenous peoples
  • Newcomers

Find a local income tax clinic

Income Tax Clinics in Ajax

CADJPro Tax Clinic

157 Harwood Avenue North, Unit 224, Ajax

  • Virtual tax clinic runs year-round
  • By appointment only
  • Current and prior years, back to 2011

Complete form to make a tax filing appointment: Volunteer Clinic — CADJPro

  • Call: 647-762-2235
  • Email: volunteers@cadjpro.com 

CVITP Tax Clinic

  • Clinic runs year-round
  • Offering virtual service by appointment
  • Current and prior years
  • Serving the general public / all persons meeting CVITP eligibility requirements

To make an appointment:

  • Email: christopher.gerosavas.cpa@rogers.com

Ontario Works Locations - Year-Round

The Income, Employment and Homelessness Supports Division (IEHSD) can provide tax filing for Ontario Works (OW) recipients. Tax filing is provided through Drop-Off Tax Clinic Services only. 

Ontario Works clients can contact the following staff at their OW office for more information. 

Ajax Ontario Works Office

For tax filing packages and information, contact the Ajax Ontario Works office:

  • Call: 905-428-7400 extension 6606
  • Email: ajaxowtaxclinic@durham.ca 

 

 Income Tax Clinics in Clarington

AL-IKRAM Foundation

225 King Avenue East, Newcastle

  • Clinic runs March 1 to December 31
  • By appointment, virtual
  • Current and last year only
  • Serving the general public
  • Service available in English, Punjabi, Urdu

To make an appointment:

  • Call: 416-900-5660
  • Email: alikramfdn@gmail.com  

CVITP Tax Clinic

  • Clinic runs year-round
  • Offering virtual service by appointment
  • Current and prior years
  • Serving the general public / all persons meeting CVITP eligibility requirements

To make an appointment:

  • Email: christopher.gerosavas.cpa@rogers.com
 Income Tax Clinics in North Durham (serving Brock, Scugog and Uxbridge)

CVITP Tax Clinic

  • Clinic runs year-round
  • Offering virtual service by appointment
  • Current and prior years
  • Serving the general public / all persons meeting CVITP eligibility requirements

To make an appointment:

  • Email: christopher.gerosavas.cpa@rogers.com

North House

2 Elgin Park Drive, Uxbridge

  • Clinic runs year-round
  • By appointment or drop-off
  • Current and prior years
  • Serving the general public / all persons meeting CVITP eligibility requirements

To make an appointment:

  • Email: info@northhouse.ca 
  • Call: 289-640-1929, ext. 104

Ontario Works Locations - Year-Round

The Income, Employment and Homelessness Supports Division (IEHSD) can provide tax filing for Ontario Works (OW) recipients. Tax filing is provided through Drop-Off Tax Clinic Services only. 

Ontario Works clients can contact the following staff at their OW office for more information. 

Uxbridge Ontario Works Office

For tax filing packages and information, contact The Uxbridge Ontario Works office:

  • Call: 905-428-7400 extension 6606
  • Email: ajaxowtaxclinic@durham.ca

Income Tax Clinics in Oshawa

CVITP Tax Clinic

  • Clinic runs year-round
  • Offering virtual service by appointment
  • Current and prior years
  • Serving the general public / all persons meeting CVITP eligibility requirements

To make an appointment:

  • Email: christopher.gerosavas.cpa@rogers.com
     

Ontario Works Locations - Year-Round

The Income, Employment and Homelessness Supports Division (IEHSD) can provide tax filing for Ontario Works (OW) recipients. Tax filing is provided through Drop-Off Tax Clinic Services only. 

Ontario Works clients can contact the following staff at their OW office for more information. 

Oshawa Ontario Works Office

For tax filing packages and information, contact Kelly Spurs:

  • Call 905-436-6747 extension 5208
  • Email kelly.spurs@durham.ca

Income Tax Clinics in Pickering

CVITP Tax Clinic

  • Clinic runs year-round
  • Offering virtual service by appointment
  • Current and prior years
  • Serving the general public / all persons meeting CVITP eligibility requirements

To make an appointment:

  • Email: christopher.gerosavas.cpa@rogers.com

Muhammad's Community Tax Clinic

  • Clinic runs March 18 to November 18
  • By appointment, drop-off, virtual
  • Current and last year year only
  • Serving general public/all persons
  • Languages available: English, Hindi, Punjabi, Urdu

Please call to make an appointment during office hours: Monday to Friday, 9:30 a.m. to 12:30 p.m.

  • Call: 647-572-4620
  • Email: familyasrar@yahoo.ca

Income Tax Clinics in Whitby

CVITP Tax Clinic

  • Clinic runs year-round
  • Offering virtual service by appointment
  • Current and prior years
  • Serving the general public / all persons meeting CVITP eligibility requirements

To make an appointment:

  • Email: christopher.gerosavas.cpa@rogers.com

Ontario Works Locations - Year-Round

The Income, Employment and Homelessness Supports Division (IEHSD) can provide tax filing for Ontario Works (OW) recipients. Tax filing is provided through Drop-Off Tax Clinic Services only. 

Ontario Works clients can contact the following staff at their OW office for more information. 

Whitby Office

For tax filing packages and information, contact Chantel Keates:

  • Call: 905-668-7711 extension 2722
  • Email: chantel.keates@durham.ca 
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